Povoa de Varzim Cust Service Facing Job Listings

Commercial Manager (M/F)64170284242945120

Indeed

Commercial Manager (M/F)

Commercial Manager (M/F)**Location:** Portugal, Porto **Job category:** Customer Service Representative (CSR) **Language:** Portuguese Are you passionate about sales and customer interactions? We are looking for a commercial manager to support our client—a global leader in energy, committed to innovation and sustainability. As a commercial manager, you will be at the forefront of our customer outreach efforts. You will connect with potential and existing customers, present them with the latest energy solutions, and help them discover the benefits of partnering with our client. Your goal? To build meaningful connections, increase sales, and enhance customer satisfaction. **What do we offer?** * Paid training and individualized, personalized support tailored to your needs—we ensure you are fully equipped to perform your role as effectively as possible; * Development opportunities—over 50% of our higher-level positions are filled by former agents; * Employee referral program—do you know someone ready to embrace a new challenge? We're here to help, and the best part is you'll also receive an additional bonus on top of your salary; * Additional benefits such as discounts at various retail chains. **Join us as a Commercial Manager!** Strengthen our commercial management team. Here, you will act as a bridge between customers and great solutions. Your mission will be: * Managing business relationships via telephone lines; * Providing customized business solutions according to customer needs; * Additional tasks related to the role. * A great opportunity for those who love sales and are committed to delivering excellent customer service. **What we are looking for:** * Availability to work shifts; * Availability for the 11:30–20:30 schedule; * Good computer skills from a user perspective; * Strong communication and persuasion abilities; * Time management skills and ability to meet targets. **What is life like at Transcom?** Transcom is a global multinational specializing in customer experience, providing consultancy, customer service, sales, technical support, and collections services through our extensive network of contact centers and remote agents. We are 30,000 customer experience experts operating across more than 69 contact centers in 26 countries, delivering services in 33 languages to global brands across a variety of industries. Transcom is an equal opportunity employer dedicated to gender equality. Every day, someone begins their journey with Transcom, leveraging their current potential and transforming it into future skills. We advocate for positive, lasting change within our teams and communities. We are Transcom—here, there's no limit to how far we can go together!

R. de Rodrigues Sampaio 145, 4000-114 Porto, Portugal

Negotiable Salary

Automotive Account Manager64089082166403121

Indeed

Automotive Account Manager

Do you want to be part of the change? Then, you're in the right place. Our ambition is to build a sustainable future for our customers, partners, and teams… But we can't do it without you! By joining BNP Paribas Personal Finance, take part in our major transformation to build a more sustainable world: we are committed to promoting access to more responsible and sustainable consumption to support our customers and partners. To achieve this, we implement concrete actions, not only in how we conduct our business and improve our sustainable growth—aiming to reduce our environmental footprint—but also in how we support those most in need. **MOBILITY ACCOUNT MANAGER (M/F)** **NORTH** \#acquire\#retain\#develop\# In practice, your day-to-day The Account Manager's main mission is to manage, retain, and grow a portfolio of sales points, tailoring BNPP PF's offerings to each partner's commercial needs in order to achieve established production, profitability, and risk objectives. Key responsibilities include: * Negotiate financial terms of collaboration with sales points (PDV), securing agreements aligned with BNPP PF's interests to ensure production volume and profitability. * Activate and retain the PDV portfolio to ensure continuous and consistent financing operations. * Acquire new sales points (PDV) by identifying business opportunities, conducting prospecting activities, and processing affiliations. * Perform qualitative portfolio monitoring by analyzing performance indicators, issuing alerts, and planning improvement actions to ensure healthy production and compliance with established risk targets. * Conduct partner risk assessments in accordance with the Bank's compliance procedures, including Commitment and Accountability Terms, vehicle endorsements, and stock credit lines, which may involve physical stock audits, and define action plans to address irregularities. * Promote the sale of complementary products and encourage good commercial practices from a Financing and Insurance perspective. * Plan and conduct in-person visits, participate in review meetings, and deliver training sessions for partners, providing close follow-up to share information and knowledge, evaluate implemented actions' success, and ensure partnership quality. * Prepare and produce activity reports, analyzing performance indicators to enable monitoring of actions and results. * Participate in meetings with area managers and team members to report results, analyze and discuss trends and deviations, share market and competitive intelligence, and identify action plans. * Collaborate with other teams to develop point-of-sale financing communication through customized layouts, enhancing production acquisition. The Mission is important, but so are the Team and workplace! Welcome to the Mobility Directorate, where you'll join the New & Used Car Sales Department, specifically the North Commercial Team. We're ready to welcome you with an initial integration plan, on-the-job training, coaching, and networking opportunities. What do we offer you? This is a very important topic that we will discuss together, taking into account your **education and experience**. Key benefits include: * Company car * Remuneration scheme with variable monthly income linked to achievement of commercial targets * Flexible Benefits Platform (benefit\+): Includes benefits in areas such as protection, education, and well-being, always featuring Health Insurance (extendable to family members) and Group Life Insurance * Additional vacation days, up to 31 days, based on seniority and volunteer activities * Partnerships with thousands of organizations offering various advantages (travel, dining, hospitality, fashion, technology...) * Personal loans for employees under favorable market conditions * Smart Working policy promoting a flexible, autonomous, and responsible culture, contributing to employee well-being and job satisfaction * 24-hour Assistance Line available for Psychological, Legal, Financial/Tax, and Psychosocial support Are you who we're looking for? Do you have **B2B business experience (preferably)**, a strong inclination for interpersonal relationships, and teamwork? Do you hold a **higher education degree (preferably) in Marketing and Sales, Management**, or similar? Are you comfortable using Office tools, particularly Excel and PowerPoint? Are you highly results-oriented and dynamic? Are you effective at planning your work and time, as well as setting and managing priorities? Do you demonstrate resilience when facing setbacks and possess strong communication and negotiation skills? Do you have ease and enthusiasm for analysis and decision-making? If you are available for travel, energetic, and have a positive attitude, then you're the person we're looking for... Please send your CV in PDF format, naming it “CV\_First\_Last”. We look forward to your application! Our commitments BNP Paribas Personal Finance is committed to providing equal opportunities to all job applicants and, as a socially responsible company, integrates Diversity and Inclusion principles into its values and practices. To achieve all our goals, we aim to attract, develop, and retain diverse profiles, embracing diversity as a key driver and differentiator of innovation, fundamental within our organization. If you'd like to learn more about our Organization, Values, and Projects, please visit this page. What makes us proud as employer of choice * Top Employer Portugal and Top Employer Europe certification for the eighth consecutive year. * 93% of our employees identify BNP Paribas as a company with “an inclusive management style that supports all types of differences (age, background, sexual orientation, …)”. * 94% of employees identify with and benefit from the “Smart Working” policy, feeling comfortable in a hybrid work environment with provided digital tools and workspaces. * 72% of our customers are brand promoters \#LI\-Hybrid Why joining BNP Paribas? * Leading banking institution BNP Paribas is the European Union’s leading bank and a key player in international banking. It operates in 63 countries and has nearly 183\.000 employees, including more than 146\.000 in Europe. * Our presence in Portugal Present in Portugal since 1985, BNP Paribas today has more than 8\.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates. * International reach Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: * Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; * Investment \& Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; * Corporate \& Institutional Banking division that offers tailored financial solutions for corporate and institutional clients. * Diversity and Inclusion commitment BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients. * Commitment towards work/life balance At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working. * Remote Working Conditions At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set\-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. To find out more on why you should join BNP Paribas visit https://bnpp.lk/why\-BNP\-Paribas\-Portugal * In case you are selected for this role, further documentation will be requested to support your hiring process.

R. de Rodrigues Sampaio 145, 4000-114 Porto, Portugal

Negotiable Salary

Strategic Marketing Expert63823084684163122

Indeed

Strategic Marketing Expert

Do you want to be part of the change? Then, you're in the right place. Our ambition is to build a sustainable future for our customers and our teams... But we can't do it without you! By joining BNP Paribas Personal Finance, take part in our major transformation to build a more sustainable world: we are committed to promoting access to more responsible and sustainable consumption to support our customers and partners. To achieve this, we implement concrete actions, not only in how we develop our business and improve our sustainable growth, with the ambition to reduce our environmental footprint, but also in how we support those most in need. **Strategic Marketing Expert (M/F)** \#StrategicMarketing \#Innovation \#CustomerExperience\# In practice, your day\-to\-day responsibilities The Strategic Marketing Expert's main mission is to develop a deep understanding of the BNP Paribas Personal Finance market and business, including consumer behavior, technological trends, regulatory and competitive developments, as well as analyzing growth prospects, trends, and potential impacts that could transform the market. Key challenges include: Anticipate changes and identify disruptive business opportunities aligned with the bank’s positioning. Structure and share strategic recommendations with different stakeholders, building a solid economic and financial rationale and suggesting action plans for implementation. Support and/or advise business lines regarding market data analysis and identification of priorities for profitable business development. Lead the design and monitoring of strategic initiatives related to payments, aligned with digital transformation. Ensure strategic initiatives comply with current regulations and industry best practices. Promote innovation in marketing practices by identifying opportunities for differentiation and value creation for the organization. Participate in the development of Strategic Plans, Transformation Plans, and Marketing Plans. Represent the organization in internal and external forums, participating in committees, events, and international working groups. The Mission is important, but so are the Team and the workplace! Welcome to the Marketing Directorate, B2C \& B2B, where you will join the Strategic Marketing Department, \& CoE Customer Experience \& Innovation. Innovation. We are ready to welcome you with an initial integration plan, on-the-job training, coaching, and networking. What do we have to offer? This is a very important topic that we will discuss together, taking into account **your education and experience**. We highlight the following benefits: Flexible Benefits Platform (benefit\+): Benefit\+ includes benefits in areas such as protection, education, and well\-being, always including Health Insurance, extendable to family members, and Group Life Insurance Additional vacation days, up to 31 days, depending on seniority and volunteer work Partnerships with thousands of entities providing access to various advantages (tourism, food, hospitality, fashion, technology…) Employee Personal Loans under favorable market conditions Smart Working policy aimed at promoting a flexible, autonomous, and responsible culture, contributing to employee well\-being and job satisfaction. 24-hour Support Line available for Psychological, Legal, Financial/Tax, and Psychosocial support when needed. Are you who we are looking for? Do you have professional experience in Marketing, Strategy, and/or consulting, as well as higher education in Strategy, Marketing, and/or Strategic Marketing? Do you have strong impact and influencing skills? Do you enjoy interpersonal relationships and teamwork and possess good communication abilities? Do you remain focused on results and highly dynamic? Are you effective at understanding, structuring, and simplifying complex and strategic topics? Do you enjoy creating databases and analyzing them to identify development and innovation opportunities? Are you skilled at building economic and financial rationales and structuring strategic recommendations? Do you have good knowledge of computer tools, particularly Office? Proficiency in VBA or Power BI will be an advantage. And do you speak fluent English? Knowledge of an additional foreign language, such as French, would be an advantage. If you have all this, along with great motivation, energy, and a positive attitude, then you are who we are looking for… Please send your CV in PDF format, naming it “CV\_First\-Name\_Last\-Name”. We look forward to your application! Our commitments BNP Paribas Personal Finance is characterized by providing equal opportunities to all job applicants and, as a socially responsible company, incorporates the principles of Diversity and Inclusion into its values and practices. To achieve all our objectives, we aim to attract, develop, and retain diverse profiles, embracing diversity as a driving and differentiating factor of innovation, fundamental to our organization. If you want to learn more about our Organization, Values, and Projects, please visit this (Opens in a new tab) page. What makes us proud as employer of choice Top Employer Portugal and Top Employer Europe certification for the eighth consecutive year. 93% of our employees identify BNP Paribas as a company with “inclusive management that supports all types of differences (age, origins, sexual orientation, …)”. 94% of employees identify with and benefit from the “Smart Working” policy, feeling comfortable in a hybrid work environment, supported by digital tools and provided workspaces. 72% of our clients are brand promoters \#LI\-Hybrid Why joining BNP Paribas? * Leading banking institution BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183\.000 employees, including more than 146\.000 in Europe. * Our presence in Portugal In Portugal since 1985, BNP Paribas today has more than 8\.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value\-added services to various countries where the BNP Paribas Group also operates. * International reach Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; Investment \& Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; Corporate \& Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.* Diversity and Inclusion commitment BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients. * Commitment towards work/life balance At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working. * Remote Working Conditions At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set\-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. To find out more on why you should join BNP Paribas visit https://bnpp.lk/why\-BNP\-Paribas\-Portugal (Opens in a new tab)* Please note that only applications submitted in English will be considered. * In case you are selected for this role, further documentation will be requested to support your hiring process.

R. de Rodrigues Sampaio 145, 4000-114 Porto, Portugal

Negotiable Salary