VDI System Engineer

Description

Job Summary: We are seeking a VDI System Engineer to manage and evolve a large-scale virtual desktop infrastructure, focused on critical operations. Key Highlights: 1. Administer and support the VDI platform (Omnissa / VMware Horizon) 2. Ensure stability, performance, and availability of virtual desktops 3. Diagnose incidents and implement continuous improvements At **Onile IT**, we inspire technological transformation within organizations. Our mission is to redefine national consulting through the concept of **FairSourcing** \- our key differentiator \- which reflects our values: transparency, trust, and fair relationships with both clients and employees. **VDI System Engineer (m/f)** We are looking for a **VDI System Engineer** to join a critical operations project, focused on managing and evolving a large-scale virtual desktop infrastructure (Omnissa / VMware Horizon) supporting call center environments. **What We Are Looking For:** * 2\-3 years of experience with **Omnissa / VMware Horizon** or VMware EUC technologies; * Experience in **VDI or large-scale desktop virtualization environments**; * Experience managing infrastructures with thousands of virtual desktops; * Solid knowledge of **Microsoft system administration**; * Good understanding of server infrastructure and troubleshooting; * Experience in environments distributed across multiple data centers; * Ability to operate in critical environments with strong accountability. **We Value:** * Experience in call center or end\-user computing environments; * Knowledge of performance tuning and capacity planning for VDI; * Experience with infrastructure monitoring and automation; * Knowledge of incident and problem management in enterprise contexts. **Your Responsibilities:** * Administer and support the **VDI platform (Omnissa / VMware Horizon)**; * Ensure stability, performance, and availability of virtual desktops; * Monitor and optimize servers and distributed infrastructure; * Diagnose incidents, perform root cause analysis, and implement improvements; * Support **Microsoft systems** and platform components; * Collaborate with internal teams to ensure operational continuity; * Contribute to continuous improvement, security, and infrastructure best practices. **What We Offer:** * Competitive compensation aligned with demonstrated experience; * Opportunities for continuous training; * Health insurance including dental coverage; * 22 vacation days \+ birthday leave; * Hybrid work arrangement (2 fixed in-office days: Monday and Tuesday – Lisbon). If you are ready to make a difference, send us your application! Employment Type: Full-time Work Location: Hybrid remote work in Lisbon