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We provide a five\\-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences.\n\n\nAt Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.\n\n\nIf you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. Together Cruising the World! Come join us!\n\n**This job opportunity will be performed in Atlas Ocean Voyages’ expedition ship, World Navigator.**\n\n **Job Description** \n\nThe Expedition Leader manages all activities during Atlas Ocean Voyages’ expeditions. They oversee the safety of the Atlas Ocean Voyages staff and passengers to ensure a seamless operation for all. The EL will work with the Core Team to provide leadership and guidance during challenging decisions. Working with the Expedition Team, the EL will manage all Zodiac, safety, bear safety, firearm handling and glacier operations to provide a safe experience for passengers during onshore excursions.\n\n\nThe Expedition Leader will work with the Cruise Director to synchronize the onboard and onshore programming. They will communicate any changes to the itinerary made to the Cruise Director to provide necessary information to the passengers and staff. The Expedition Leader Works closely with the Captain, bridge staff and Assistant Expedition Leader to determine the best itinerary for the expedition while managing all challenges that may arise. The EL has exemplary leadership, team building, management, and customer service skills. He/she manages program safety policy and procedures, and is well versed on destination topics including, history, culture and natural surroundings. The EL has a solid background in interpretive program development, group outdoor adventure leadership skills, and cooperative management skills. The Expedition Leader communicates all zodiac cruising and onshore excursion information to the passengers in a clear and friendly manner.\n\n*General Duties*\n\n* Manage a team of expedition guides effectively and professionally, ensuring smooth cooperation with the captain, crew, and hotel department\n* Organize and execute passenger activities safely and effectively\n* Manages programming and scheduling for off vessel excursions, and communicates this to the guests and crew in an easy to understand, timely and well documented manner\n* Assignment of Duties \\- Operations office team will provide a preliminary duties list that the CD and EL can modify based on trip needs\n* Ensures all activities follow safety policies put in place by the vessel’s officers and from within Atlas Ocean Voyages’ Standard Operating Procedures.\n* In conjunction with the Cruise Director – the EL oversees the execution of the daily program\n* Responsible for the delivery of timely departures/arrivals, safe 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agents, officials, and the public\n* Maintains communication with the AOV/MC office and updates changes to the schedule and program\n* Works with the Captain and bridge staff to discuss ice movement, tide and other circumstances related to the ships navigation\n* Communicates with Cruise Director and gangway team to relay necessary information from shore to ship\n* Compile and send the Post Visit Reports (PVR) and any other operational forms necessary to the relevant entities\n* Ensure all equipment required for the excursions is prepared \\& loaded / offloaded, properly cleaned and maintained and bio\\-secured if operating in an area that it requires\n* Elaborate / fill out daily toolbox chat with relevant data (i.e. coordinates, wind/swell conditions, etc…)\n* In the Arctic region, ensure that Firearm Maintenance and Safety Protocols are strictly followed to the highest standards\n* Socialize with guests on a regular basis with special care given to dining with different guests\n* Head the department\n* Post\\-visit report to all stakeholders\n* Liaise and cooperate with third parties ashore: local communities, stakeholders, and suppliers\n* Full budget and reporting responsibility for the onboard department\n* Liaise and provide strong guidance to onboard management when it comes to above duties\n* Identify and carry\\-out training needs in the team\n* Represent Atlas Ocean Voyages in industry organization working groups and committees\n* Safeguard compliance with industry guidelines and regulations\n* Convey insights about destinations, its history, culture, nature and wildlife in a credible but easy and entertaining way\n\n \n\n**Qualifications** *Qualifications*\n\n* At least two seasons of experience as an expedition leader on expedition cruise ships (two seasons in the Arctic and two seasons in Antarctica) or the equivalent of four seasons as an assistant expedition leader and/or guide/lecturer on expedition cruise vessels larger then 150 passengers\n* In\\-depth knowledge of the area around Svalbard, Greenland, Northwest Passage, Falkland Islands, South Georgia, and the Antarctic Peninsula\n* University degree in relevant subjects to the Arctic and Antarctica\n* STCW Basic Safety Training Certificate\n* First Aid Certificate (WFR \\+ CPR \\& AED) Minimum\n* Security Awareness Certificate\n* Marine Medical Certificate\n* Small\\-Vessel Proficiency Certificate (RYA Powerboat Level 2 or equivalent)\n* Possession and Acquisition License (or international equivalent)\n* Rifle handling and polar bear protection experience\n* Fluency in the English language\n* Senior Polar Guide certification (PTGA) or equivalent\n\n*Your Profile*\n\n* Previous experience in similar role or demonstrated experience in the Expedition Cruise Industry\n* Good administration \\& organization\n* Proactive problem solving\n* Teamwork and good communication\n* Well organized, efficient and positive\n* A leader\n* Understand guest needs\n* Time management\n* Reliable and pressure resistant\n* Proactive in upholding Atlas Ocean Voyages standards of excellence\n* Enthusiastic team member\n* Marine Radio Operator’s license or equivalent\n* Small boat license\n* Leisure Skipping Course D5LA (preferential)\n* Wilderness First Responder Certificate or equivalent\n\n *Professional Skills*\n\n* Strong leader, team player and an inspiration to others\n* Ability to structure complex tasks\n* Good communicator, knowledgeable about expedition operations\n* Works well under pressure\n* Smart, presentable, friendly and excellent people skills\n* Excellent computer \\& Microsoft Office experience (Excel, Word, PowerPoint, etc)\n* English speaking and writing to a high standard\n* Ensure compliance with company policies and standards.\n* Make sure the product delivered lives up to the product AOV promises.\n* Ensure compliance with all AECO/ IAATO and local regulations.\n* Promote safe working practices and procedures among passengers and guides.\n* 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We value diversity, authenticity, and equal opportunities, promoting an inclusive environment where everyone can grow and make a difference.\n\n **If you're looking for:**\n\n* A space to learn and showcase your talent\n* Freedom with responsibility\n* An open culture, rich in ideas and experiences\n\n \n\n\n\nThen, Living Tours is for you!\n\n \n\nWant to know more? Visit our blog and discover real team stories, recruitment details, and answers to frequently asked questions.\n\n **Requirements:**\n\n* Higher education in Tourism or related fields;\n* Professional experience in travel agencies (minimum 2 years);\n* Experience with GDS\\-Galileo system (issuance and reissuance);\n* Team spirit and collaborative attitude;\n* Strong organizational skills and autonomy;\n* Sense of responsibility and proactivity;\n* Proficiency in English and good knowledge of Spanish (other languages are a plus);\n* Immediate and full availability.\n\n **Responsibilities:**\n\n* Preparation of customized budgets and reservation management;\n* Direct customer service, providing advice and support throughout all stages of the trip;\n* Handling GDS\\-Galileo reservation systems (reservations and reissuances);\n* Ensuring excellent service with a focus on customer satisfaction and efficiency in the booking and post\\-sales process.\n\n **Offer:**\n\n* Integration into a dynamic and continuously growing company;\n* Initial and ongoing training;\n* Real opportunities for professional development and internal progression;\n* Salary package according to contract and role;\n* Health insurance;\n* 25 days of vacation starting from the first year of contract;\n* Discounts with partner companies, experiences, and travel (Portugal and Spain);\n* Excellent location with easy access via public transportation (Campanhã, Porto)\n\n **Workplace**: Campanhã, Porto\n\n \n\nJoin the Living Tours family!\n\n \n\nFor inquiries or further information, contact the Human Resources Department: \\+351 967 036 332\n\n **Note: Only candidates matching the desired profile will be contacted.**\n\n\n \n* 4300\\-352, Porto, Porto, Portugal","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758630465000","seoName":"travel-agent-m-f-department-living-travel","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pt.ok.com/en/city-porto2/cate-reservations/travel-agent-m-f-department-living-travel-6382232703360112/","localIds":"28","cateId":null,"tid":null,"logParams":{"tid":"768f923c-dd7f-49a2-a4b0-72aeced75493","sid":"0a9ba240-925b-4572-a543-6af8e17da36f"},"attrParams":{"summary":null,"highLight":["Integration into a dynamic company","Initial and continuous training","Competitive salary package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Porto,Porto","unit":null}]},"addDate":1758611929949,"categoryName":"Reservations","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4224","location":"R. de Rodrigues Sampaio 145, 4000-114 Porto, Portugal","infoId":"6382232701708912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"| Travel Agent | (M/F) - Living Travel Department (Professional Internship)","content":"**Living Tours is growing — and needs people like you!**\n\n\nIf you love the world of experiences, traveling, and want to be part of a dynamic, innovative, and entrepreneurial team, this is your place.\n\n **Why Living Tours?**\n\n\nHere, people are at the heart of everything: employees, partners, and guests. We value diversity, authenticity, and equal opportunities, promoting an inclusive environment where everyone can grow and make a difference.\n\n **Are you looking for:**\n\n* A space to learn and showcase your talent\n* Freedom with responsibility\n* An open culture, rich in ideas and experiences\n\n \n\n\n\nThen, Living Tours is for you!\n\n \n\nWant to know more? Visit our blog and discover real stories from the team, details about recruitment, and answers to frequently asked questions.\n\n **Requirements:**\n\n* Recently graduated in tourism or related field;\n* Candidates eligible for IEFP Professional Internship (preferential);\n* Professional experience in a travel agency (minimum 1 year);\n* Experience with GDS-Galileo system (issuance);\n* Team spirit and mutual support;\n* Good ability to work autonomously;\n* Strong sense of responsibility;\n* Good command of English and Spanish;\n* Full and immediate availability.\n\n **Responsibilities:**\n\n* Preparation of customized budgets and reservation management;\n* Direct customer service, providing advice and support throughout all stages of the trip;\n* Use of booking platforms and internal systems, as well as resolving doubts or post-sales situations, ensuring a positive and professional experience for the customer.\n\n **Offer:**\n\n* Integration into a dynamic and constantly evolving company;\n* Initial and continuous training;\n* Professional development opportunities with internal growth prospects;\n* Discounts at various companies and services with which we have partnerships;\n* Discounts on experiences and travel in Portugal and Spain;\n* Access via major public transportation (Campanhã, Porto).\n\n **Work location**: Campanhã, Porto\n\n \n\nJoin the Living Tours family!\n\n \n\nFor inquiries or further information, contact the Human Resources Department: \\+351 967 036 332\n\n **Note: Only candidates matching the desired profile will be contacted.**\n\n\n \n* Intern\n* Full-time\n* 4300\\-352, Porto, Porto, Portugal","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758630465000","seoName":"travel-agent-m-f-departamento-living-travel-professional-internship","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pt.ok.com/en/city-porto2/cate-reservations/travel-agent-m-f-departamento-living-travel-professional-internship-6382232701708912/","localIds":"28","cateId":null,"tid":null,"logParams":{"tid":"5cebf5a6-8389-4052-b7d9-78fb157b0370","sid":"0a9ba240-925b-4572-a543-6af8e17da36f"},"attrParams":{"summary":null,"highLight":["Integration into a dynamic company","Initial and continuous training","Discounts on travel and experiences"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Porto,Porto","unit":null}]},"addDate":1758611929820,"categoryName":"Reservations","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4224","location":"R. Augusto Simões 1263, 4470 Maia, Portugal","infoId":"6427697247104212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Rental Agent - Porto Airport","content":"Job description:\n\n* Personalized service to national and foreign customers;\n* Vehicle rental bookings and contracts;\n* Identify customer needs and suggest additional services/products to rental;\n* Vehicle delivery and collection.\n\nRequired skills and knowledge:\n\nWe are looking for dynamic and proactive profiles, with strong customer service orientation, attention to detail, commercial spirit, and good level of English.\n\n* Good command of English; other languages are an advantage;\n* Sales experience;\n* Strong communication skills;\n* Driver's license;\n* Availability to work rotating shifts.\n\nJob type: Full\\-time\n\nBenefits:\n\n* Transportation allowance\n\nExperience:\n\n* Customer support: 1 year (Preferred)\n\nLanguage:\n\n* English (Preferred)\n\nLicense/Certification:\n\n* Driver's license (Preferred)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762163847000","seoName":"rental-agent-porto-airport","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pt.ok.com/en/city-porto2/cate-reservations/rental-agent-porto-airport-6427697247104212/","localIds":"53","cateId":null,"tid":null,"logParams":{"tid":"d5cc89fd-5f00-4fbc-8961-f8acf34c893c","sid":"0a9ba240-925b-4572-a543-6af8e17da36f"},"attrParams":{"summary":null,"highLight":["Personalized customer service","Vehicle rental reservations","Support with additional services"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Maia,Porto","unit":null}]},"addDate":1762163847429,"categoryName":"Reservations","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4215,4224","location":"R. Prof. Leopoldino Loureiro 10, 4490-677 Póvoa de Varzim, Portugal","infoId":"6382232723430512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RESERVATION AGENT - BRAZIL (NATAL)","content":"**Welcome to Restel!**\n\n \n\nRESTEL is a global provider of travel services that offers travel agencies a wide range of destination products.\n\n \n\nOur passion for technology and travel has come together in the creation of a platform that connects hotels, airlines, transfers, car rentals, and destination activities.\n\n **Do you want to boost your professional career with us?**\n\n \n\nWe are currently looking for a Reservation Agent for the international market to join our offices in Natal, Brazil.\n\n **What will you be responsible for?**\n\n \n\nReceiving calls. Quoting requests. Monitoring bookings. Confirmations, modifications, sales status, and closing.\n\n **What are we looking for?**\n\n \n\nWe are seeking someone passionate about tourism and customer service, with previous experience in reservations, travel agencies, or reception. A good command of English and Spanish is essential. Education in the field of Tourism.\n\n **What do we offer?**\n\n \n\nAt Restel, you can become part of a leading company in the tourism industry, experiencing constant growth and global expansion, committed to the continuous professional development of its team. Additionally, by joining Restel, you can enjoy the following benefits:**50% discount on our**\n\n \n\n\n\n**High-end Hotels**: You can benefit from discounts up to 50% at all our magnificent 4\\*/5\\* hotels worldwide, and up to 20% for your family members.\n\n **Training from The Power Business School**: 100% free and unlimited access to all courses (MBA, digital, IT, soft skills, etc.) through our partner The Power Business School, the number one online business school in the market, taught by the best active professionals in the industry.\n\n **Language Training**: You will have access to our language training, both in-person and online.\n\n **Access to our Employee Club**: where you can enjoy various types of discounts and benefits (leisure, technology, sports, fashion, etc.).\n\n **Free hotel nights**: With Restel's Referral Program, we reward referrals that result in hires. If you refer someone and they are hired, you receive free hotel nights.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758630467000","seoName":"reservation-agent-brasil-natal","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pt.ok.com/en/city-porto2/cate-reservations/reservation-agent-brasil-natal-6382232723430512/","localIds":"143","cateId":null,"tid":null,"logParams":{"tid":"96fb5b96-740a-46af-8612-3741c8271ffb","sid":"0a9ba240-925b-4572-a543-6af8e17da36f"},"attrParams":{"summary":null,"highLight":["Responsible for bookings and customer service","Experience in tourism or travel agencies","Good level of English and Spanish"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job 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plans to achieve financial targets, and monitoring indicators such as Occupancy Rate;\n* Daily coordination with Branch teams and Agents to support advanced planning in order to meet station demands;\n* Enhance sales on LastRent contracts by monitoring metrics such as Upselling Rate and Pre-Paid Fuel, and monitor Customer Experience Score (CES) levels;\n* Work closely with the Fleet team to optimize vehicle transfers between locations to minimize costs and maximize efficiency, manage and improve the Defleet process, ensuring vehicles with short return days to manufacturers are quickly reallocated or mobilized/returned;\n* Monitor vehicles in repair shops and their respective forecasts, track Infleet vehicles, and maximize time in RAC;\n* Improve processes to increase reservation acceptance, ensuring agile and efficient response to demand, reduce On Request Reservations (OR) and Denied Reservations (Denied) through effective planning and interdepartmental alignment, and anticipate 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Expedition Leader (M/F) - Seagoing63822327296897120
Indeed
Expedition Leader (M/F) - Seagoing
**Company Description** Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco\-friendly way to explore some of the most breathtaking destinations in the world. We provide a five\-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences. At Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation. If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. Together Cruising the World! Come join us! **This job opportunity will be performed in Atlas Ocean Voyages’ expedition ship, World Navigator.** **Job Description** The Expedition Leader manages all activities during Atlas Ocean Voyages’ expeditions. They oversee the safety of the Atlas Ocean Voyages staff and passengers to ensure a seamless operation for all. The EL will work with the Core Team to provide leadership and guidance during challenging decisions. Working with the Expedition Team, the EL will manage all Zodiac, safety, bear safety, firearm handling and glacier operations to provide a safe experience for passengers during onshore excursions. The Expedition Leader will work with the Cruise Director to synchronize the onboard and onshore programming. They will communicate any changes to the itinerary made to the Cruise Director to provide necessary information to the passengers and staff. The Expedition Leader Works closely with the Captain, bridge staff and Assistant Expedition Leader to determine the best itinerary for the expedition while managing all challenges that may arise. The EL has exemplary leadership, team building, management, and customer service skills. He/she manages program safety policy and procedures, and is well versed on destination topics including, history, culture and natural surroundings. The EL has a solid background in interpretive program development, group outdoor adventure leadership skills, and cooperative management skills. The Expedition Leader communicates all zodiac cruising and onshore excursion information to the passengers in a clear and friendly manner. *General Duties* * Manage a team of expedition guides effectively and professionally, ensuring smooth cooperation with the captain, crew, and hotel department * Organize and execute passenger activities safely and effectively * Manages programming and scheduling for off vessel excursions, and communicates this to the guests and crew in an easy to understand, timely and well documented manner * Assignment of Duties \- Operations office team will provide a preliminary duties list that the CD and EL can modify based on trip needs * Ensures all activities follow safety policies put in place by the vessel’s officers and from within Atlas Ocean Voyages’ Standard Operating Procedures. * In conjunction with the Cruise Director – the EL oversees the execution of the daily program * Responsible for the delivery of timely departures/arrivals, safe and informative excursions, professional and educational interpretation in the field, zodiac operation and firearms maintenance * Supervises, trains, schedules, coaches and formally evaluates all expedition staff * In conjunction with the Assistant Expedition Leader manages all administrative tasks assigned to the Expedition department including: Maintaining permit requirements, bike, bear, and zodiac safety orientations, completing the expedition daily report, reporting to the Atlas Ocean Voyages/Mystic Cruises operation department in Porto * Liaise with the ship’s Captain, Safety Officer and Boatswain to safely, effectively and efficiently load and unload passengers into zodiacs * Communicates with the vessel’s officers and Atlas Ocean Voyages’ operations regarding routing, destinations, embarkation/disembarkation, changes in itinerary and other special circumstances * Oversees the scouting of potential landing sites * Maintains professional demeanor with guests, crew, staff, agents, officials, and the public * Maintains communication with the AOV/MC office and updates changes to the schedule and program * Works with the Captain and bridge staff to discuss ice movement, tide and other circumstances related to the ships navigation * Communicates with Cruise Director and gangway team to relay necessary information from shore to ship * Compile and send the Post Visit Reports (PVR) and any other operational forms necessary to the relevant entities * Ensure all equipment required for the excursions is prepared \& loaded / offloaded, properly cleaned and maintained and bio\-secured if operating in an area that it requires * Elaborate / fill out daily toolbox chat with relevant data (i.e. coordinates, wind/swell conditions, etc…) * In the Arctic region, ensure that Firearm Maintenance and Safety Protocols are strictly followed to the highest standards * Socialize with guests on a regular basis with special care given to dining with different guests * Head the department * Post\-visit report to all stakeholders * Liaise and cooperate with third parties ashore: local communities, stakeholders, and suppliers * Full budget and reporting responsibility for the onboard department * Liaise and provide strong guidance to onboard management when it comes to above duties * Identify and carry\-out training needs in the team * Represent Atlas Ocean Voyages in industry organization working groups and committees * Safeguard compliance with industry guidelines and regulations * Convey insights about destinations, its history, culture, nature and wildlife in a credible but easy and entertaining way **Qualifications** *Qualifications* * At least two seasons of experience as an expedition leader on expedition cruise ships (two seasons in the Arctic and two seasons in Antarctica) or the equivalent of four seasons as an assistant expedition leader and/or guide/lecturer on expedition cruise vessels larger then 150 passengers * In\-depth knowledge of the area around Svalbard, Greenland, Northwest Passage, Falkland Islands, South Georgia, and the Antarctic Peninsula * University degree in relevant subjects to the Arctic and Antarctica * STCW Basic Safety Training Certificate * First Aid Certificate (WFR \+ CPR \& AED) Minimum * Security Awareness Certificate * Marine Medical Certificate * Small\-Vessel Proficiency Certificate (RYA Powerboat Level 2 or equivalent) * Possession and Acquisition License (or international equivalent) * Rifle handling and polar bear protection experience * Fluency in the English language * Senior Polar Guide certification (PTGA) or equivalent *Your Profile* * Previous experience in similar role or demonstrated experience in the Expedition Cruise Industry * Good administration \& organization * Proactive problem solving * Teamwork and good communication * Well organized, efficient and positive * A leader * Understand guest needs * Time management * Reliable and pressure resistant * Proactive in upholding Atlas Ocean Voyages standards of excellence * Enthusiastic team member * Marine Radio Operator’s license or equivalent * Small boat license * Leisure Skipping Course D5LA (preferential) * Wilderness First Responder Certificate or equivalent *Professional Skills* * Strong leader, team player and an inspiration to others * Ability to structure complex tasks * Good communicator, knowledgeable about expedition operations * Works well under pressure * Smart, presentable, friendly and excellent people skills * Excellent computer \& Microsoft Office experience (Excel, Word, PowerPoint, etc) * English speaking and writing to a high standard * Ensure compliance with company policies and standards. * Make sure the product delivered lives up to the product AOV promises. * Ensure compliance with all AECO/ IAATO and local regulations. * Promote safe working practices and procedures among passengers and guides. * Overall, control the effective and safe management/delivery of the travel product AOV sells to its passenger **Additional Information** *Mindset and Values* * Be well groomed and of professional personality and focused on delivering 100% satisfaction * Adhere to schedules, always setting good standards as a member of the shore side team * Be willing to travel regularly to various Atlas Ocean Voyages offices and vessel *Communication \& Coordination* * Report to Captain and coordinate with Staff Captain, Cruise Director and Hotel Manager as needed *Leadership* * Lead by example * Work with the Assistant Expedition Leader providing training and mentorship to the Expedition Team * Ensure a positive working environment *Guidelines and Regulations* * Implement Standard Operating Procedures \& STAR Service Standards within the department. * Ensure appropriate appearance and clothing according to the updated Grooming Standards. * For work in Polar Regions: have passed the appropriate and most recent field staff online assessment of IAATO/AECO. * The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.
R. de Rodrigues Sampaio 145, 4000-114 Porto, Portugal
Negotiable Salary
| Travel Agent | (M/F) - Living Travel Department63822327033601121
Indeed
| Travel Agent | (M/F) - Living Travel Department
**Living Tours is growing — and needs people like you!** If you love the world of experiences, travel, and want to be part of a dynamic, innovative, and entrepreneurial team, this is your place. **Why Living Tours?** Here, people are at the heart of everything: employees, partners, and guests. We value diversity, authenticity, and equal opportunities, promoting an inclusive environment where everyone can grow and make a difference. **If you're looking for:** * A space to learn and showcase your talent * Freedom with responsibility * An open culture, rich in ideas and experiences Then, Living Tours is for you! Want to know more? Visit our blog and discover real team stories, recruitment details, and answers to frequently asked questions. **Requirements:** * Higher education in Tourism or related fields; * Professional experience in travel agencies (minimum 2 years); * Experience with GDS\-Galileo system (issuance and reissuance); * Team spirit and collaborative attitude; * Strong organizational skills and autonomy; * Sense of responsibility and proactivity; * Proficiency in English and good knowledge of Spanish (other languages are a plus); * Immediate and full availability. **Responsibilities:** * Preparation of customized budgets and reservation management; * Direct customer service, providing advice and support throughout all stages of the trip; * Handling GDS\-Galileo reservation systems (reservations and reissuances); * Ensuring excellent service with a focus on customer satisfaction and efficiency in the booking and post\-sales process. **Offer:** * Integration into a dynamic and continuously growing company; * Initial and ongoing training; * Real opportunities for professional development and internal progression; * Salary package according to contract and role; * Health insurance; * 25 days of vacation starting from the first year of contract; * Discounts with partner companies, experiences, and travel (Portugal and Spain); * Excellent location with easy access via public transportation (Campanhã, Porto) **Workplace**: Campanhã, Porto Join the Living Tours family! For inquiries or further information, contact the Human Resources Department: \+351 967 036 332 **Note: Only candidates matching the desired profile will be contacted.** * 4300\-352, Porto, Porto, Portugal
R. de Rodrigues Sampaio 145, 4000-114 Porto, Portugal
Negotiable Salary
| Travel Agent | (M/F) - Living Travel Department (Professional Internship)63822327017089122
Indeed
| Travel Agent | (M/F) - Living Travel Department (Professional Internship)
**Living Tours is growing — and needs people like you!** If you love the world of experiences, traveling, and want to be part of a dynamic, innovative, and entrepreneurial team, this is your place. **Why Living Tours?** Here, people are at the heart of everything: employees, partners, and guests. We value diversity, authenticity, and equal opportunities, promoting an inclusive environment where everyone can grow and make a difference. **Are you looking for:** * A space to learn and showcase your talent * Freedom with responsibility * An open culture, rich in ideas and experiences Then, Living Tours is for you! Want to know more? Visit our blog and discover real stories from the team, details about recruitment, and answers to frequently asked questions. **Requirements:** * Recently graduated in tourism or related field; * Candidates eligible for IEFP Professional Internship (preferential); * Professional experience in a travel agency (minimum 1 year); * Experience with GDS-Galileo system (issuance); * Team spirit and mutual support; * Good ability to work autonomously; * Strong sense of responsibility; * Good command of English and Spanish; * Full and immediate availability. **Responsibilities:** * Preparation of customized budgets and reservation management; * Direct customer service, providing advice and support throughout all stages of the trip; * Use of booking platforms and internal systems, as well as resolving doubts or post-sales situations, ensuring a positive and professional experience for the customer. **Offer:** * Integration into a dynamic and constantly evolving company; * Initial and continuous training; * Professional development opportunities with internal growth prospects; * Discounts at various companies and services with which we have partnerships; * Discounts on experiences and travel in Portugal and Spain; * Access via major public transportation (Campanhã, Porto). **Work location**: Campanhã, Porto Join the Living Tours family! For inquiries or further information, contact the Human Resources Department: \+351 967 036 332 **Note: Only candidates matching the desired profile will be contacted.** * Intern * Full-time * 4300\-352, Porto, Porto, Portugal
R. de Rodrigues Sampaio 145, 4000-114 Porto, Portugal
Negotiable Salary
Rental Agent - Porto Airport64276972471042123
Indeed
Rental Agent - Porto Airport
Job description: * Personalized service to national and foreign customers; * Vehicle rental bookings and contracts; * Identify customer needs and suggest additional services/products to rental; * Vehicle delivery and collection. Required skills and knowledge: We are looking for dynamic and proactive profiles, with strong customer service orientation, attention to detail, commercial spirit, and good level of English. * Good command of English; other languages are an advantage; * Sales experience; * Strong communication skills; * Driver's license; * Availability to work rotating shifts. Job type: Full\-time Benefits: * Transportation allowance Experience: * Customer support: 1 year (Preferred) Language: * English (Preferred) License/Certification: * Driver's license (Preferred)
R. Augusto Simões 1263, 4470 Maia, Portugal
Negotiable Salary
RESERVATION AGENT - BRAZIL (NATAL)63822327234305124
Indeed
RESERVATION AGENT - BRAZIL (NATAL)
**Welcome to Restel!** RESTEL is a global provider of travel services that offers travel agencies a wide range of destination products. Our passion for technology and travel has come together in the creation of a platform that connects hotels, airlines, transfers, car rentals, and destination activities. **Do you want to boost your professional career with us?** We are currently looking for a Reservation Agent for the international market to join our offices in Natal, Brazil. **What will you be responsible for?** Receiving calls. Quoting requests. Monitoring bookings. Confirmations, modifications, sales status, and closing. **What are we looking for?** We are seeking someone passionate about tourism and customer service, with previous experience in reservations, travel agencies, or reception. A good command of English and Spanish is essential. Education in the field of Tourism. **What do we offer?** At Restel, you can become part of a leading company in the tourism industry, experiencing constant growth and global expansion, committed to the continuous professional development of its team. Additionally, by joining Restel, you can enjoy the following benefits:**50% discount on our** **High-end Hotels**: You can benefit from discounts up to 50% at all our magnificent 4\*/5\* hotels worldwide, and up to 20% for your family members. **Training from The Power Business School**: 100% free and unlimited access to all courses (MBA, digital, IT, soft skills, etc.) through our partner The Power Business School, the number one online business school in the market, taught by the best active professionals in the industry. **Language Training**: You will have access to our language training, both in-person and online. **Access to our Employee Club**: where you can enjoy various types of discounts and benefits (leisure, technology, sports, fashion, etc.). **Free hotel nights**: With Restel's Referral Program, we reward referrals that result in hires. If you refer someone and they are hired, you receive free hotel nights.
R. Prof. Leopoldino Loureiro 10, 4490-677 Póvoa de Varzim, Portugal
Negotiable Salary
Operational Fleet Assistant | SIXT (Paredes)63822327000323125
Indeed
Operational Fleet Assistant | SIXT (Paredes)
**Responsibilities** --------------------- * Analyze KPIs such as Occupancy Rate (Occ.Rate) and profitability per vehicle and group; * Collaborate directly with the Pricing Team, specifically by executing actions in line with defined strategic alignment, contributing to the definition of action plans to achieve financial targets, and monitoring indicators such as Occupancy Rate; * Daily coordination with Branch teams and Agents to support advanced planning in order to meet station demands; * Enhance sales on LastRent contracts by monitoring metrics such as Upselling Rate and Pre-Paid Fuel, and monitor Customer Experience Score (CES) levels; * Work closely with the Fleet team to optimize vehicle transfers between locations to minimize costs and maximize efficiency, manage and improve the Defleet process, ensuring vehicles with short return days to manufacturers are quickly reallocated or mobilized/returned; * Monitor vehicles in repair shops and their respective forecasts, track Infleet vehicles, and maximize time in RAC; * Improve processes to increase reservation acceptance, ensuring agile and efficient response to demand, reduce On Request Reservations (OR) and Denied Reservations (Denied) through effective planning and interdepartmental alignment, and anticipate operational failures that could impact fleet availability or customer experience; * Monitor and optimize return processes by allocating defleets to reservations with specific destinations, dates, and extras; * Perform other activities, not previously specified, necessary to achieve objectives and ensure the smooth operation of Sixt. **Profile** ---------- * Minimum mandatory education (12th grade); * Previous professional experience, preferably in logistics; * English language skills; * Computer literacy at the level of Microsoft Office tools; * Driver's license. **We Offer** -------------- * Integration into a solid and reputable group currently implementing various growth projects; * Training and opportunities for professional and personal development; * Real career progression opportunities according to performance and demonstrated competencies; * Good working conditions and social benefits (Health Insurance and Life Insurance).
R. 1º de Dezembro 2, 4580-021 Paredes, Portugal
Negotiable Salary
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