Experiences Host

Description

Summary: Canto de Luz is seeking a professional, charismatic, and knowledgeable leader passionate about Portuguese gastronomy and wine to lead and execute exclusive culinary and wine experiences, ensuring a memorable and high-quality guest experience. Highlights: 1. Lead exclusive culinary and wine experiences in Porto 2. Act as expert and cultural ambassador, providing personalized service 3. Join a positive and collaborative work environment with professional development At Canto de Luz, we offer more than luxury accommodation; we deliver authentic, high\-end experiences that connect the guests with the heart and soul of Porto. We are seeking a professional, charismatic, and knowledgeable leader passionate about Portuguese gastronomy and wine to be the face of our exclusive experiences. If you have exceptional hosting skills and a deep commitment to 5\-star service, we invite you to join our team. **Role Mission** To expertly lead and execute exclusive culinary and wine experiences (Interactive Cooking Class, Food Tours, and Wine Tastings), consistently ensuring a professional, memorable, and high\-quality guest experience. **Key Responsibilities (Leadership \& Service Focus):** *Experience Leadership \& Execution***:** Lead the Interactive Cooking Class from the market visit (Bolhão Market) to the in\-hotel preparation of Portuguese tapas. Conduct the Guided Food Tour through the city, including market stops and selected local spots. Host the Wine \& Port Wine Experiences, providing expert knowledge on the pairings and presentation of premium wines and Port. **Professional Guest Engagement:** Act as the expert and cultural ambassador, leading dynamic discussions, offering detailed cultural insights, and proactively ensuring a highly personalized service for every guest. **Quality Assurance \& Logistics:** Guarantee the seamless logistical execution of all experiences, including ingredient sourcing, set up, inventory management, and maintaining the highest standards of presentation and hygiene. **Sales \& Promotion:** Gently promote other experiences offerings and proactively gather guest feedback to ensure continuous improvement in our experience program. **Requirements:** * 2 to 3 years of experience in customer service and tourism. * Language Proficiency: advanced English is mandatory. * Knowledge of wines is a plus, but it is not mandatory. * Service \& Leadership Skills: Exceptional public speaking, communication, and storytelling skills; proven ability to lead a group, manage time effectively, and maintain a polished demeanor under pressure. **We Offer:** * Specialized training and a continuous professional development plan. * A positive and collaborative work environment. * Performance\-based compensation and/or bonuses tied to goal achievement and performance reviews.