Customer Account Manager

Description

Job Summary: We are seeking a professional to manage customer accounts, build relationships, develop new opportunities, and deliver customized solutions with a focus on customer experience. Key Highlights: 1. Building long-term customer relationships 2. Developing new business opportunities 3. Internal collaboration to enhance the customer experience Responsibilities: * Serve as the primary point of contact for your accounts and customers * Build strong, long-lasting relationships based on trust * Develop new business opportunities with existing and new customers * Deliver customized solutions that meet customers' needs and objectives * Respond promptly to inquiries and resolve issues efficiently * Achieve and exceed daily retention and sales targets * Collaborate with internal teams to improve the overall customer experience What We Are Looking For: * Fluency in Brazilian Portuguese (spoken and written) * Proven experience in sales, account management, or customer relationship management * Strong negotiation and communication skills suitable for a telephone-based role * Ability to manage multiple accounts and work under pressure * Customer-oriented mindset, flexible and creative in problem-solving * Energy, enthusiasm, and a collaborative mindset * A degree in Economics, Finance, or related fields is considered an advantage What We Offer: * Base fixed salary including meal allowance: €950.00 + €100.00 * Monthly performance bonuses * Comprehensive training on global financial markets * Incentives and competitions with prizes and external activities * Vila Nova de Gaia, located directly in front of the metro station, is an excellent option for professionals seeking a balance between career, culture, and quality of life — combining proximity to Porto, affordable cost of living, and rich cultural offerings More information: https://crystalalgorithm.com/pt\-br/ Employment Type: Full-time Compensation: €950.00 – €1,050.00 per month Work Location: On-site