The **ManpowerGroup**, a leading provider of **Human Resources services**, is currently recruiting an **Administrative Assistant - BackOffice Call Center (m/f)** for a **prestigious client company in the energy sector**. **Main responsibilities:** * Providing telephone customer service, answering inquiries related to the service; * Managing and following up on customer complaints, ensuring effective and professional service; * Processing and managing customer orders, guaranteeing compliance with deadlines and internal procedures; * Verifying goods receipt notes, ensuring document compliance; * Managing and organizing physical and digital archives; * Providing general administrative support to different departments within the company, contributing to smooth departmental operations. **Ideal candidate profile:** * Minimum educational qualification at secondary level (a degree in administrative fields will be valued); * Previous experience in administrative and/or customer service roles (preferable); * Strong communication skills and customer orientation; * High level of organization, accuracy, and attention to detail; * Team spirit, dynamism, and proactivity; * Proficient in computer tools (Microsoft Office and internal management systems). **We offer:** * Paid initial training and continuous support; * Employment contract with base salary plus meal allowance; * Opportunity to join a stable and growing company with career progression prospects; * Excellent, collaborative, and dynamic work environment. **Working hours:** Full-time | 09:00 – 18:00 | Monday to Friday Job type: Full-time Pay: €870.00 – €1,000.00 per month Benefits: * Meal card/Ticket