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For Audi - Remote","content":"**Experience the power of a game\\-changing career**\n\nAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.\n\nIf you’re looking to grow and be inspired, as a **Customer Service Representative for Audi in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \\& customer journey improvement.\n\n**Career growth and personal development**\n\nWe’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.\n\n**What you will do in this role**\n\nAs a Customer Service Representative, you will:\n\n* Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow\\-ups in the CRM system.\n* Collaborate with colleagues to enhance the overall customer experience.\n* Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.\n* Exhibit warmth and enthusiasm in every customer interaction\n* Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.\n\n**Your qualifications**\n\nConcentrix is a great match if you:\n\n* Have a high level of French (C1 written and oral) and a good level of English (B2\\)\n* Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.\n* Are passionate about automotive topics and skilled in digital tech\n* Are strong attention to detail and organizational skills.\n* Are excellent problem\\-solving skills and a creative, solution\\-oriented mindset.\n\nIf you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.\n\n**What’s in it for you**\n\nIn this role, we offer benefits that help you support your unique lifestyle:\n\n* Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction\n* Full\\-time with indefinite contracts (negotiable depending on your experience and our client's needs)\n* Competitive salary and performance bonus\n* Work from home in Portugal\n* Bring\\-a\\-friend (referral) bonus opportunities\n* Full paid training on the company and the project you'll be working on\n* Career development programs\n\n**Experience the best version of you!**\n\nIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\\+ game\\-changers around the globe call Concentrix their “employer of choice.”\n\n**Concentrix is an equal\\-opportunity employer**\n\n*We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Every day, our teams find fast, efficient, and innovative solutions for thousands of people.\n\n\nAt Bosch, we shape the future by inventing high\\-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock\\-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. 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