Job Summary: The Leroy Merlin Sales Associate in Ponta Delgada delivers proactive and personalized service, focused on solution selling and customer loyalty, backed by deep product and service knowledge. Key Highlights: 1. Proactive and personalized service to foster loyalty of the Resident Customer. 2. Selling solutions by anticipating and identifying the Customer's needs. 3. In-depth knowledge of products and digital tools. #### **Store: Ponta Delgada** #### **Your Day\-to\-Day** * Deliver proactive, personalized, and mobile service, establishing foundations for a trust-based relationship that ensures Resident Customer loyalty; * Take responsibility for solution selling to the Customer, accurately anticipating and identifying the Resident Customer's needs, and supporting\-them throughout the selection process for the best solution (product \+ complements \+ service) to fulfill their need; * Possess in-depth knowledge of the product range within your department and its complementary offerings, conveying confidence and professionalism to the Resident Customer; * Know the digital tools available to support the Resident Customer and the various sales channels (website and kiosk), using them to deliver the best possible experience; * Know, propose, and sell the various services offered by LEROY MERLIN in your store—and their benefits: delivery, installation, Home Card, maintenance, financing, energy certification, roof bars, tool rental, and van rental, among others; * Process payments at the Advice Point; * Ensure Cleanliness, Signage, and Safety along your assigned section, maintaining an attractive product presentation on shelves/podiums, as well as all educational materials and informational signage for the department (labels and prices). #### **Who We Are Looking For** * Educational qualifications equivalent to 12th grade / Technical Professional Course; * 1 to 2 years of experience as a sales associate; * Solid computer literacy from an end-user perspective; * Strong interpersonal and teamwork skills; * Excellent communication skills, with strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and their needs; * Interest in technical products and their applications; #### **What We Offer** * Opportunity to join a multinational company offering competitive salaries and variable compensation, tailored to your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program, with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * One day of corporate volunteering. #### **About Us** Leroy Merlin is a leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we offer a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the heart of every decision and live by a Human First culture—where every employee is a leader with the opportunity to grow.
João Santos
Indeed · HR
João Santos
Indeed · HR
