Job Summary: Coordinate and plan daily services, manage drivers and vehicles, liaise with maintenance teams and customers, and ensure procedural compliance. Key Highlights: 1. Daily service planning and efficient route management. 2. Driver coordination and operational vehicle management. 3. Customer contact for order management and problem resolution. Planning Technician\- Trofa Your challenge: * Daily planning of customer-requested services, ensuring route efficiency and schedule adherence; * Coordination and monitoring of drivers, ensuring continuous operational support; * Vehicle management and allocation according to operational needs; * Liaison with maintenance teams for breakdown management and scheduled servicing; * Customer contact for order management, clarifications, and complaints; * Validation of working hours, absenteeism, and leave in coordination with HR; * Ensuring compliance with internal procedures and legal requirements; * Operational support (service sheets, stock levels, tachographs); Our requirements: * Completed secondary education (12th grade); * Minimum 3 years’ experience in similar roles (preferably in transport/logistics); * Proficiency in Excel and knowledge of driving and rest time legislation; * Strong planning, organizational, and multitasking skills; * Stress resilience and adaptability to dynamic environments; * Excellent communication skills, teamwork orientation, and customer focus; * Critical thinking, analytical ability, and problem-solving skills; * Rigor, responsibility, and attention to detail; * Experience in coordinating operational teams (advantageous). **This job offer is open to candidates of all genders**
João Santos
Indeed · HR
João Santos
Indeed · HR
