E-commerce and Customer Support Assistant

Description

Job Summary: Julieta Joias is seeking an E-commerce and Customer Support Assistant to support order tracking, online store management, and marketing campaigns. Key Highlights: 1. Customer support through online channels 2. Management and updating of the online store and social media 3. Continuous training and career progression opportunities **Julieta Joias**, a prestigious luxury jewelry brand located in the Porto area, is seeking an E\-commerce and Customer Support Assistant. **Responsibilities:** * Providing customer support via various online channels; * Responding to messages, e\-mails, and information requests; * Tracking orders and supporting customers throughout the entire purchasing process; * Assisting with the management and updating of the online store; * Adding and updating products, images, and information on the website; * Assisting in preparing and organizing marketing content and campaigns; * Assisting with the management and updating of social media; * Collaborating on various e\-commerce and brand communication tasks. **Requirements:** * Higher education degree or course in Marketing, Communications, E\-commerce, or related fields; * Excellent written and oral communication skills; * Strong organizational sense, responsibility, and attention to detail; * Interest in e\-commerce, social media, and digital marketing; * Good computer skills and ease of use with digital platforms; * Creative, proactive profile with eagerness to learn; * Interest in fashion, luxury, and jewelry sectors; **Offer:** * Working hours: 10:00\-13:30 and 14:30\-19:30 * Full-time employment contract; * Integration into a solid company with a strong reputation in the jewelry market; * Continuous training and career progression opportunities. If interested in this opportunity, please send your CV to **info@mariajulietajoias.com** Compensation: €1,000.00 \- €1,100.00 per month Work location: On-site