Description
Job Summary:
A professional responsible for managing customer service, medical appointments scheduling, medical billing, and issue resolution, as part of a leading private healthcare team.
Key Highlights:
1. Integration into a leading private healthcare group
2. Performance bonuses
3. Commercial discounts with various partners
**Your daily responsibilities will include:**
* Ensuring client admission and client referrals;
* Scheduling, rescheduling, and canceling medical consultations and examinations;
* Billing medical services in accordance with established rules and procedures;
* Managing customer complaints and ensuring their proper referral.
* Contacting clients, entities, or insurance companies to resolve billing issues or claims-related matters.
**What we value:**
* Completion of 12th grade, an equivalent vocational technical course, or a bachelor's degree;
* User-level computer skills;
* Knowledge of billing processes (preferred);
* Strong communication and interpersonal skills;
* Results-oriented mindset;
* Dynamism and proactivity;
* Availability to work rotating shifts.
**What we offer:**
* Integration into a leading private healthcare group in Portugal;
* Performance bonuses;
* Commercial discounts with various partners.
Join our team—send us your application!