Job Summary: We are looking for a proactive professional to be the protagonist of customer relations in-store, delivering attentive, authentic, and enthusiastic service while promoting digital solutions. Key Highlights: 1. Customer service focused on proactivity and service quality 2. Promotion of digital solutions to simplify customers' lives 3. Building trust-based relationships and customer loyalty with Auchan customers Join this team with the purpose of Nourishing a Better Life and Caring for the Planet. Every day, together, we build our great ambition: to become the preferred brand for our customers, partners, citizens, shareholders, and especially our employees — who sit at the heart of everything we do. That is why we commit to Respect for all, through relationships sustained by openness and proximity. Here, everyone counts. Discover everything we have to offer and join this forward-looking company! **Your Mission:** SUMMARY: * Be the protagonist of customer relations in-store, welcoming customers in an Attentive, Authentic, and Enthusiastic manner, guided by proactivity and service quality. * Deliver effective and efficient service, and genuinely promote the use of Digital solutions that simplify customers' lives; * Listen to and communicate with customers, seeking to meet their needs and offering ideas, tips, or solutions when necessary; * Possess in-depth knowledge of your specific market or work area, yet be capable of supporting and advising on products or services across the entire store; * Establish trust-based relationships with customers, contributing to their loyalty to Auchan. **What We Expect From You:** * Preferably completed 12th grade; * Proactivity, dynamism, and commitment to customer service; * Willingness to demonstrate your potential for growth; * Availability for rotating shifts. **What We Offer You:** * Merit-based salary policy; * Health insurance extendable to family members; * 22 + 3 vacation days; * Employee discount; * Annual bonus; * Employee shareholders; * A close-knit and informal environment that values diversity, equity, and inclusion. ***Commitment to Equality and Diversity*** *At Auchan Retail Portugal, we promote responsible employability through a human resources policy grounded in respect for human rights and equal opportunity, regardless of gender, race, color or ethnic or social origin, genetic or physical characteristics, language, religion or beliefs.*
João Santos
Indeed · HR
João Santos
Indeed · HR
