Backoffice Assistant

Description

Job Summary: We are seeking a Backoffice Collections Technician to manage accounts receivable, monitor payment plans, and provide administrative support. Key Highlights: 1. Join a disruptive and highly motivating project 2. Work in a team and collaborate with different departments 3. Focus on analysis, organization, and priority management We are DIGI Portugal, a new telecommunications company in the Portuguese market, part of the DIGI Group, with over 30 years of history and presence in several European countries (Romania, Spain, Italy, etc). We seek talents who wish to build with us a success story in Portugal. In line with this growth perspective, we aim to hire a **Backoffice Collections Technician:** **Main Responsibilities** * Telephone collections; * Management and monitoring of accounts receivable and overdue customers; * Monitoring of payment plans and agreements with customers; * Updating and maintaining information in internal systems; * Administrative support for debt-related processes; **Qualifications \& Professional Experience** * Completed secondary education (minimum requirement); * Basic knowledge of administrative processes; * Experience in administrative or collections roles (preferred); * Experience in managing accounts receivable and monitoring defaulting customers; * Experience in telephone communication; **Transversal Skills** * Communication, argumentation, and negotiation skills; * Analytical ability, organizational skills, and priority management; * Strong customer orientation, results orientation, and commitment to deadlines; * Attention to detail and rigor in task execution; * Good written communication and interpersonal skills; **Leadership Skills** * Proactivity and autonomy; * Ability to work in a team and collaborate with different departments; **Personal Skills** * Results orientation and commitment to deadlines; **Technical Skills** * Collections processes and accounts receivable management; **Technological Proficiency** * Proficiency in end-user computer tools: Word; PowerPoint; Access; with particular emphasis on Excel **Languages** * English and Spanish Join a disruptive and highly motivating project!!! If this role aligns with your career plan and you wish to be part of the success story we are building, please apply. Kindly send your CV to **recrutamento@digi.pt**, and we will respond within two weeks if you are selected. *\*\*\*DIGI Portugal operates ethically and does not discriminate based on ancestry, age, gender, sexual orientation, gender identity, marital status, family situation, economic status, education, social origin or condition, genetic heritage, reduced work capacity, disability, chronic illness, nationality, ethnic origin or race, territory of origin, language, religion, political or ideological convictions, or trade union affiliation; therefore, all applications will be assessed objectively based on behavioral and technical evaluation criteria solely to identify the most suitable profile.\*\*\** Work Location: On-site