Customer Support Administrator - Carnaxide

Description

Job Summary: We are seeking a Customer Support Technician to join a dynamic team, providing direct support, managing orders, monitoring stock levels, and collaborating to resolve issues. Key Highlights: 1. Join a dynamic and innovative team 2. Develop skills in a stimulating and collaborative environment 3. Focus on personal and professional development Job&Talent powered by Multitempo is recruiting a Customer Support Technician for a leading company in the food and beverage sector located in Oeiras. This is a unique opportunity to join a dynamic and innovative team, where you can develop your skills in a stimulating and collaborative work environment. Responsibilities: - Provide direct support and clarify customer inquiries through various channels; - Support order management allocated to different distribution channels; - Monitor stock availability, delivery deadlines, and provide after-sales support; - Collaborate with internal teams to resolve complex issues and improve processes; - Ensure accurate recording of all interactions and data in the management system (CRM). Requirements: - Prior experience in customer service or administrative/logistics roles; - User-level computer skills (experience with CRM tools is an advantage); - Strong customer orientation and problem-solving ability. Working Hours: - Monday to Friday, from 09:00 to 18:00. Offer: - Base salary: €1100; - Meal allowance: €7.81/day; - Positive and collaborative work environment, focused on personal and professional development; - Continuous training to enhance skills and update knowledge. After submitting your application, you will be contacted shortly by our digital recruiter Clara or a member of our recruitment team if you progress to the next stage. All interested candidates who meet the stated requirements are encouraged to apply; the recruitment process is free from any discrimination and is based exclusively on candidate competencies and profile.