Clinic Assistant | Caselas

Description

Job Summary: We are seeking a passionate Clinic Assistant with a strong interest in healthcare to join a modern clinic, providing patient care and support. Key Highlights: 1. Opportunity to join a modern and welcoming healthcare clinic 2. Dynamic role combining front-desk reception and technical patient assistance 3. Focus on quality and patient well-being in diagnostic services Description Are you passionate about healthcare? Do you enjoy interacting with customers? Are you proficient in Microsoft Office tools? Then this opportunity is for you! Join a modern and welcoming clinic where your friendliness and expertise will make a real difference every day. As a Clinic Assistant, you will join a clinic offering imaging diagnostics, clinical laboratory analyses, and specialist consultations — all focused on quality and patient well-being. Where will you work? In Caselas What will your daily responsibilities be? You will rotate between front-desk reception and patient assistance, with the following main duties: - Patient reception and service: Ensure smooth operation of the patient service counter, including customer service, appointment and examination scheduling, patient registration, and creation and updating of patient records; Provide telephone support in collaboration with the call center; Inform patients about clinic procedures; Answer patient inquiries; Manage payments and issue receipts; Handle patient admission documentation (referral forms, payment confirmations, withdrawal slips, attendance certificates, etc); Print, sort, and forward result reports to the reception desk; Perform final verification of reports, receipts, and payments; Submit the daily cash sheet and deposit cash into the safe; - Assistance during examinations: Check cleanliness status of laboratories; Remove used consumables and restock necessary items; Call and escort patients for technical preparation of examinations; Verify whether patients completed required technical preparation and assist if needed; Position and prepare patients for examinations; Prepare and clean equipment as required; Inform patients about examination compliance; Assist physicians/technicians during examinations; - Packaging, dispatch, and deliveries: Ensure correct patient identification for delivery of examination results (package, report, and images); Perform packaging for deliveries; Register examination dispatches and archive them accordingly; Handle postal dispatch or direct delivery of examination results. What qualifications do you need to join this team? Completion of secondary education (12th grade); Professional experience in customer-facing roles; Strong communication skills, friendliness, and professionalism, as you will interact directly with and support patients; User-level computer literacy, since you will use these systems daily; Personal transportation (the area has no access to public transport). What do we offer? Direct employment contract with the client, initially for six months with renewal option; Base salary: €940; Meal allowance: €8.40 via meal card; Health insurance upon confirmation of employment; Working hours: Rotating schedule Monday to Friday between 7:45 AM and 11:00 PM, and Saturdays from 7:45 AM to 8:00 PM (approximately two Saturdays per month). Ready to join this project? What are you waiting for — apply now and become part of this process? I’m counting on you!