Customer Manager | Sintra

Description

Job Summary: We are looking for a Customer Consultant to manage orders, clarify inquiries, and provide administrative support, ensuring personalized and high-quality service. Key Highlights: 1. Join a dynamic team focused on excellence in customer service. 2. Develop yourself through initial training and continuous mentoring. 3. Work in a positive, motivating environment focused on growth. **Customer Manager – Sintra (Linhó) | Full-Time** We are recruiting a Customer Consultant to join a dynamic team focused on excellence in customer service. If you value direct customer interaction and seek a stable career opportunity, this could be your next step. **Key Responsibilities** * Manage and follow up on customer orders, ensuring personalized, efficient, and high-quality service; * Clarify inquiries, resolve complaints, and propose solutions empathetically and professionally; * Provide administrative support related to accounts, records, and various requests; * Monitor performance indicators and actively contribute to continuous improvement; * Collaborate with the team to ensure consistent, customer satisfaction-oriented service. **Desired Profile** * Minimum education: 12th grade; * Experience in customer service or similar roles (valued); * Strong communication, persuasion, and problem-solving skills; * Good planning, organization, and attention to detail; * Proactive, collaborative, and results-oriented profile; * Sense of responsibility and clear customer orientation; * Immediate availability. **What We Offer** * Stable employment contract, with prospects for long-term continuity within the company; * Working hours: Monday to Friday, 09:00–18:00 (1-hour break); * Initial training and continuous mentoring, with real development opportunities; * Performance bonuses linked to individual and team results; * A positive, motivating workplace environment focused on collective growth. **Ready for the next step?** If you wish to advance in the field of Customer Service and Consulting and contribute to a distinctive customer experience, submit your application and join a team that values dedication, quality, and results! Type of position: Full-Time, Full-Time Compensation: €950.00 – €1,100.00 per month Benefits: * Meal card/voucher * Free parking