Description
Job Summary:
D’Accord is recruiting a Host/Hostess to welcome customers, manage reservations, and collaborate with the dining room team, ensuring smooth service and customer satisfaction.
Key Highlights:
1. Professional reception and welcoming of customers
2. Efficient reservation management and telephone customer service
3. Integration into a young and dynamic team with career progression
Client Profile:
D’Accord, a company specializing in Human Resources Management, is currently recruiting, for immediate entry, a Part-time Host/Hostess for a prestigious client in the foodservice industry, located in the Cascais area.
Job Description:
• Greet and welcome customers with friendliness, courtesy, and professionalism;
• Guide and accompany customers to their assigned tables;
• Ensure telephone customer service and efficient reservation management;
• Collaborate directly with the dining room and bar teams, ensuring service fluidity and organization;
• Foster customer relationships by managing expectations and anticipating needs;
• Handle unexpected situations calmly, assertively, and with focus on customer satisfaction;
• Comply with HACCP requirements and standards.
Requirements:
• Prior experience in customer-facing roles, public relations, or reception (preferably within the foodservice/hospitality sector);
• Strong sense of responsibility, organizational skills, and excellent personal presentation;
• Good communication skills, empathy, and customer orientation;
• Ability to organize, manage stress, and solve problems;
• Availability to work part-time with rotating shifts;
• Residence in the Cascais, Sintra, Lisbon, or nearby areas.
Offer:
• Integration into a solid, dynamic, and expanding group in the market;
• Competitive salary and remuneration package commensurate with proven experience;
• Integration into a young, motivated, and highly professional team;
• Real opportunity for career development and professional progression;
• Part-time employment contract.
Please send your updated CV, indicating "Host Part-time" in the subject line.