Ukrainian Speaking Content Moderator

Description

Summary: This role involves protecting platform integrity and enforcing safety standards for a prominent social media network by screening user-uploaded assets, detecting malicious content, and managing user reports. Highlights: 1. Serve as a frontline defender for a prominent social media network 2. Collaborate with an energetic team to cultivate a secure digital ecosystem 3. Opportunity for promotion into Quality Specialists, Trainers, and Team Leaders * **Eligibility:** ***Strictly for applicants currently based in Portugal*** * **Compensation:** €1,237 Gross per month (12\-month annual distribution) * **Schedule:** 40 hours per week (5 days a week, 8 hours/day \+ 60\-minute lunch interval) * **Operational Window:** Variable rotating shifts from Monday to Sunday, scheduled between 07:00 and 00:00 (Midnight) Ready to elevate your career within Europe's most sunlit capital city? We are seeking enthusiastic Ukrainian\-speaking professionals to join our diverse, cross\-border corporate center based in Lisbon. In this role, you will serve as a frontline defender for the user base of one of the planet's most prominent social media networks. You will collaborate with an energetic team focused on cultivating a secure, unified, and welcoming digital ecosystem for millions of daily visitors. **Primary Duties** ------------------ As a Policy Analyst, you will protect platform integrity and enforce safety standards through the following tasks: * **Policy Enforcement:** Screen user\-uploaded assets—including multimedia files, text posts, and profile pages—to verify strict alignment with community guidelines. * **Ecosystem Protection:** Detect and mitigate the impact of malicious, inappropriate, or deceptive content to preserve a healthy digital landscape. * **Ticket Management:** Handle user reports and escalated inquiries involving account security, system access, and safety violations with high precision. * **Performance Standards:** Maintain an objective mindset and empathetic approach while meeting specific operational speed and quality benchmarks. **Qualifications** ------------------ ### **Requirements (Must\-Haves):** * **Communication Skills:** Mastery of the **Ukrainian** language along with a confident command of **English (minimum B2 level)** for navigating internal training modules and team updates. * **Legal Eligibility:** Applicants must hold valid EU Citizenship, a Portuguese Residency Card (*Título de Residência*), or official Refugee Status. * **Flexibility \& Resilience:** Capability to review sensitive graphic material calmly while adjusting easily to a dynamic, rotational shift schedule. ### **Preferences (Nice\-to\-Haves):** * A background in customer support or internet moderation is an asset but not a prerequisite; we offer comprehensive, paid training to ensure your success. **Transition Assistance (For Domestic Relocators Within Portugal)** ------------------------------------------------------------------- We minimize the stress of relocating to the capital for candidates moving to Lisbon from other Portuguese municipalities: * **Travel Reimbursement:** Compensation for your initial transit expenses to the Lisbon area. * **Company Lodging:** Provision of a private bedroom inside a shared corporate flat starting from your first day. * **Local Registration:** Direct, hands\-on guidance from our team to update your local tax records (NIF), social security details, and city registration. **Advantages \& Perks** ----------------------- * **Career Tracks:** We champion promotion from within, routinely developing frontline associates into future Quality Specialists, Trainers, and Team Leaders. * **Health \& Balance:** Comprehensive medical insurance coverage, mental health resources, and structured wellness programs. * **Inclusive Environment:** Operate out of a high\-tech facility alongside a multicultural workforce representing more than 50 nationalities. * **Social Benefits:** Free Portuguese language coursework, company\-backed sports teams, surf outings, and regular corporate networking gatherings. * **Job Security:** Competitive financial compensation paired with the stability of representing a household name in the tech industry.