Job Summary: We are seeking an organized and communicative Administrative Assistant for Customer Support to handle orders, assist customers, and ensure clear and prompt information processing. Key Highlights: 1. Customer service and follow-up 2. Call, email, and order management 3. Scheduling organization and administrative tasks We are looking for an organized, communicative, and responsible individual to join our team as an **Administrative Assistant for Customer Support**. The selected candidate will be responsible for tracking orders and appointments, supporting customers, and ensuring information is processed clearly, promptly, and efficiently. Main Responsibilities * Customer service and follow-up; * Management of incoming calls, e\-mails, and orders; * Data entry and system updates; * Scheduling, calendar, and administrative task organization; * Document preparation and filing; * Supporting resolution of inquiries and requests; * Process monitoring until completion; * Communication with various company departments; * Updating internal databases and records; * General support for daily administrative activities. Candidate Profile * Strong communication skills; * Organizational ability and attention to detail; * Responsibility and punctuality; * Basic computer literacy; * Proficiency in e\-mail, Word, and Excel; * Ability to manage multiple tasks simultaneously; * Positive, customer-oriented attitude; * Ability to work independently and collaboratively. Benefits: * Commercial discounts * Free parking * Course reimbursement Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
