Solution Architect - Platform & Automation

Description

Summary: This role involves designing how a modern platform behaves as a whole, focusing on system behavior, service interaction, and automation orchestration. Highlights: 1. Design end-to-end system flows for complex workflows and automation 2. Hands-on architecture focused on real system behavior 3. Collaborate with product, engineering, data, and security teams **Title:** **Solution Architect \- Platform \& Automation** =========================================================== Location: Lisbon, PT Date: Mar 17, 2026 **At Chain IQ, your ideas move fast.** Chain IQ is a global AI\-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end\-to\-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters \- bold thinking is encouraged, and action follows ambition. We are building a modern platform that combines workflow automation, data\-driven insights, and emerging agent capabilities. This role defines how the system behaves as a whole. You design how services interact, how workflows execute, how automation is orchestrated, and how humans and agents collaborate safely and predictably. This is a hands\-on architecture role focused on real system behavior, not abstract diagrams. You work closely with product, engineering, data and security to ensure solutions are coherent, scalable, and operable. **Responsibilities** * Design end\-to\-end system flows for complex, multi\-step workflows * Define orchestration patterns for automation and agent\-driven processes * Establish standards for synchronous and asynchronous interactions * Shape service boundaries, APIs and event models * Design lifecycle management for long\-running workflows and delegated actions * Define retry, error\-handling, compensation and escalation patterns * Ensure automation behaves predictably under failure and load * Collaborate with Security on guardrails and with Data on data access patterns * Review and evolve designs as the platform grows and new capabilities are introduced * Act as a technical sounding board for engineering teams building platform features **What you will work with** * Distributed services and APIs * Event\-driven and message\-based systems * Workflow and orchestration engines * Automation pipelines and background processing * Agent\-driven execution flows and tool invocation patterns * Multi\-tenant system design considerations * Observability signals for system behavior and workflow state **Requirements** * Full professional fluency in English (written and spoken) is mandatory * Strong experience designing distributed systems or platform solutions * Background in automation, workflow orchestration or complex application design * Ability to reason about system behavior over time, not just point interactions * Comfort working directly with engineers and reviewing implementations * Clear communication and structured thinking * Ability to balance flexibility with consistency across teams **Why this role matters** As the platform introduces more automation and agent\-driven capabilities, system behavior becomes more complex. Users and internal teams rely on predictable outcomes, safe execution, and clear escalation paths. This role ensures the platform remains coherent and trustworthy as it scales. **Join a truly global team.** We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work\-certified and even prouder of the people who make that possible. Let’s shape the future of procurement \- together. **Chain IQ – Create. Lead. Make an impact.** *Information for agencies:* *Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.*