**Description:** ---------------- Hospital de Cascais is managed by Grupo Ribera, a Spanish business group that has been providing public and private healthcare services since 1997. Its mission is to transform the way work is done and innovate in healthcare management. Its main shareholder is Vivalto-Santé, the third-largest private healthcare group in France, operating 50 hospitals and clinics across France, with whom it shares values and a work philosophy rooted in value-based medicine. **Tasks and Responsibilities** In-person or telephone assistance to patients, demonstrating empathy and availability;; Ensure accurate identification, completion, and updating of patient personal data; Demonstrate ability to respond effectively to customer complaints. *Grupo Ribera Salud believes in equal employment opportunities for all candidates within a workplace free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, aiming to ensure an inclusive process that respects the individuality of each person, thereby creating a healthy and pleasant experience for everyone who interacts with us.* **Requirements:** ----------------- Academic qualification equivalent to completion of 12th grade (mandatory); Professional experience in call center operations and knowledge of foreign languages are valued; Work on rotating shifts until 10:00 p.m., including weekends; Immediate availability. **We Offer:** Indefinite-term employment contract, meal allowance, and health insurance; A team with significant international recognition in developing projects and managing global healthcare services.