Job Summary: The Sales Associate at Leroy Merlin Oeiras delivers proactive and personalized service, focused on customer loyalty, solution-based selling, and in-depth knowledge of products and services to ensure the best customer experience. Key Highlights: 1. Personalized and proactive customer service to foster customer loyalty. 2. Sales of solutions and in-depth knowledge of products and services. 3. A dynamic work environment focused on employee development and well-being. #### **Store: Oeiras** #### **Your day\-to\-day responsibilities** * Deliver proactive, personalized, and mobile service to establish a foundation of trust that ensures loyalty from Resident Customers; * Take responsibility for solution-based selling to the Customer, anticipating and accurately identifying the needs of the Resident Customer, and supporting\-them throughout the selection process for the optimal solution (product \+ complementary items \+ service) to meet their needs; * Possess in-depth knowledge of the product range within my department and its complementary offerings, conveying confidence and professionalism to the Resident Customer; * Know and effectively use digital tools available to support the Resident Customer, as well as all available sales channels (website and kiosk), to deliver the best possible experience; * Know, propose, and sell the various services offered by LEROY MERLIN in my store—and their benefits—including delivery, installation, Home Card, maintenance, financing, energy certification, roof bars, tool rental, and van rental, among others; * Process payments at the Advice Point; * Participate in preparing and implementing OPCOMs, new collections, POGs, podiums, and top displays, contributing to the creation of attractive commercial spaces in close coordination with the Store Logistics team; * Ensure my assigned section remains Clean, Signposted, and Safe—maintaining an appealing presentation of products on shelves/podiums, along with all educational materials and informative signage (labels and pricing). #### **Who we are looking for** * Educational qualification equivalent to 12th grade or a Technical Professional Course; * 1 to 2 years of experience as a sales associate; * Strong interpersonal and teamwork skills; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial mindset; * Passion for customers and understanding their needs; * Interest in technical products and their application; #### **What we offer** * Opportunity to join a multinational company offering a competitive salary and variable compensation aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training program for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program with incentives for each recommended candidate successfully hired; * Flexible working policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * One day of corporate volunteering. #### **About us** Leroy Merlin is a market leader in DIY, construction, home décor, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative workplace where we value diversity, creativity, and proactivity. We place people at the heart of every decision and live by a Human First culture, where every employee is a leader with the opportunity to grow.
João Santos
Indeed · HR
João Santos
Indeed · HR
