Administrative – Contract Analysis and Loading

Description

Job Summary: We are seeking Administrative professionals for the Contract Analysis and Loading area to manage documentation, verify information, process data, and resolve incidents. Key Highlights: 1. Experience in banking or financial institutions is valued 2. Critical and analytical thinking, organization, and professionalism 3. Customer orientation and adherence to SLAs **Description:** ---------------- Servinform Portugal is a company specialized in enterprise service management and contact center solutions. With **47 years of experience** and **over 6,000 employees**, we focus on innovation, quality, and the development of our people. Currently, we are expanding our banking services team with **Administrative professionals for the Contract Analysis and Loading area.** **What are your responsibilities?** * Receiving and processing documentation addressed to the company via various communication channels, in accordance with defined procedures; * Verifying and validating information and documentation; * Processing data and updating information in IT systems and platforms; * Managing and resolving incidents via telephone or e\-mail contact with suppliers, registries, notary offices, and other external entities; * Digitizing, printing, and archiving documentation physically or digitally. **What are we looking for?** * Native language – Portuguese; * Minimum 12 months of experience, preferably in banking or financial institutions; * Knowledge of banking products is an advantage; * Strong critical and analytical thinking, organization, professionalism, and responsibility; * Customer orientation and adherence to SLAs; * Passion for new challenges; * Proficiency in end-user computing, with solid Excel skills; * Immediate availability. **What do we offer?** * Employment contract; * Base salary and other benefits currently in effect at the company; * Working hours from Monday to Friday: 8:30 AM to 5:30 PM, with a one-hour lunch break; * Long-term project; * Work location: Lisbon city center.