Reception Assistant

Description

Job Summary: We are seeking a responsible Reception Assistant to welcome customers and visitors, provide information, and organize the daily operations of the reception desk with friendliness and strong communication skills. Key Highlights: 1. Responsible for receiving, informing, and guiding customers and visitors 2. Supporting the daily organization of the reception desk 3. A professional, welcoming, and collaborative work environment The **\[company's real name]**, a company operating in the **\[specify sector or actual activity]** sector, is looking for a **Reception Assistant** to join its team in **\[city and district], Portugal**. The selected candidate will be responsible for receiving customers and visitors, providing information, handling incoming calls and messages, and supporting the daily organization of the reception desk. We seek a friendly, responsible, and organized individual with strong communication skills and a passion for customer service. Prior experience is valued but not mandatory; early-career candidates are also encouraged to apply if they demonstrate willingness to learn and availability for training. Job Information * Work location: **\[city and district], Portugal**; * Employment type: **on-site**; * Working schedule: **\[full-time or part-time]**; * Weekly working hours: **\[number of hours per week]**; * Working hours: **\[specify days, times, and any shifts]**; * Contract type: **\[permanent contract, fixed-term contract, or other applicable type]**; * Base salary: **\[minimum value–maximum value] € gross per month**; * Meal allowance: **\[specify amount, if applicable]**; * Start date: **\[immediate or specify date]**. Main Responsibilities * Receive and guide customers, visitors, and suppliers; * Provide clear, courteous, and professional information; * Answer telephone calls, messages, and emails; * Route inquiries to the relevant departments; * Record entries, requests, or appointments; * Organize and confirm meetings, consultations, or appointments; * Update internal agendas and calendars; * Receive, sort, and distribute correspondence; * Prepare documents, forms, and simple communications; * Update customer and visitor data in the system; * Support the organization of physical and digital archives; * Collaborate with the team on daily administrative tasks; * Maintain a clean, organized, and welcoming reception area; * Ensure confidentiality of all handled information; * Report any situation requiring follow-up to the supervisor. Candidate Profile * Strong oral and written communication skills in Portuguese; * Friendliness, courtesy, and enthusiasm for customer service; * Organizational ability, responsibility, and punctuality; * Professional appearance and demeanor; * Basic computer literacy; * Proficiency in using email, Word, and digital tools; * Ability to manage multiple tasks and priorities; * Attention to detail; * Capacity to work both independently and as part of a team; * Discretion when handling confidential information; * Willingness to learn new procedures and software. Preferred Qualifications The following will be considered advantageous: * Experience in reception, customer service, secretarial work, or administrative functions; * Experience managing phone calls, agendas, or appointments; * Knowledge of Excel or management software; * Proficiency in English, Spanish, or another foreign language; * Education in Administration, Tourism, Customer Service, or related fields. Professional experience is not mandatory if the company is genuinely committed to training and supporting the selected candidate. What We Offer * Initial training on company roles and procedures; * Support during the onboarding period; * Fixed salary within the stated range; * Meal allowance **\[if applicable]**; * A professional, welcoming, and collaborative work environment; * Clearly defined roles and responsibilities; * Daily interaction with customers and various departments; * Opportunities to develop customer service and administrative competencies; * Prospects for job stability and professional growth; * **\[add only real benefits: health insurance, parking, training, flexible hours, bonuses, or others]**. Benefits: * Commercial discounts * Transportation allowance Work location: On-site