Description
Job Summary:
Professional responsible for managing requests, customer service, and follow-up, providing information about services and updating internal records.
Key Highlights:
1. Initial training and onboarding
2. Stable and professional work environment
3. Opportunity for career advancement within the company
**Main Responsibilities:**
* Daily management of received requests;
* Customer service and follow-up;
* Provision of information regarding services;
* Updating internal data and records;
* Monitoring requests until completion.
**Profile:**
We value a dynamic, courteous, and organized individual with strong communication skills and ease in using digital tools. Prior customer service experience is an advantage.
**Conditions:**
* Fully remote work arrangement;
* Initial training and onboarding;
* Regular working hours from Monday to Friday;
* Stable and professional work environment;
* Opportunity for career advancement within the company.
Benefits:
* Internet access
* Provided language training
* Flexible working hours
Work Location: On-site