BUTLER

Description

Summary: Seeking an experienced Butler to deliver personalized luxury service, manage guest suites, and coordinate comprehensive in-suite services in a high-end environment. Highlights: 1. Deliver personalized ultra-luxury Butler service in a high-end environment 2. Coordinate comprehensive in-suite services and guest experiences 3. Mastery of formal dining etiquette and bespoke guest service delivery **Qualifications:** * Minimum of two (2\) years Butler/guest facing services experience in a luxury environment. * Excellent fluent English (verbal and written). Conversational in an additional languages is mandatory such as (German, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, Arabic). * Professional butler or luxury service certification such as “The International Butler Academy) is required. * Strong emotional intelligence is required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. * Comprehensive understanding of ultra\-luxury hospitality standards and bespoke guest service delivery. * Mastery of formal dining etiquette, silver service and in\-suite fine dining presentation * Deep understanding of VIP, celebrity, and high\-net\-worth guest expectations. **Duties and Responsibilities:** * Deliver personalized Butler service by preparing and maintaining guest suites according to preferences and company standards * Fully knowledgeable of the in\-suite services, food and beverages, basic etiquette, amenities, functions, and systems * Coordinate and provide in\-suite services including dining, amenities, housekeeping support, laundry, packing/unpacking, shoeshine and any other special requests * Maintain accurate guest history records and communicate effectively with supervisors and other departments ensuring prompt recovery * Assist in booking reservations for restaurants, spa, shore excursions and private tours as required. * Maintain cleanliness, organization, inventory, and public health compliance in suites, pantries, and assigned areas