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Job Summary: We are seeking a dynamic and responsible professional to join a team focused on welcoming guests, managing apartments, and optimizing hotel operations, grounded in the values of family and example. Key Highlights: 1. Team integration with a strong culture of Family and Example 2. Opportunity to optimize processes and have autonomy in decision-making 3. Direct support and guest service, with a focus on good interpersonal relationships We are a united team. Our mission is to welcome people so they feel at home and among family. We aim to impact the world through the example set by our team, our company, and the relationships we build with our guests. Our core values are Family, Example, and Dynamism. Responsibilities: Apartment preparation and cleaning Organization and execution of daily tasks Purchasing Guest service and support, both in-person and via telephone Optimizing reservation management processes and equipment Managing and performing check-in and check-out Work organization Supporting other necessary tasks Socio-emotional Skills: Responsible Autonomous / Decision-making ability Receptive / Cognitive flexibility Seriousness Dynamic / Hardworking Sharing / Collaboration Complex problem-solving Basic Requirements: Dynamic, hardworking, proactive Good spoken and written English Basic knowledge of hotel software Enjoyment of teamwork Strong planning and organizational skills Added Value: Education in Hospitality Interest in good interpersonal relationships Ability to manage and optimize processes Proactive presentation of ideas with solutions Interest in learning more and gaining knowledge across all business areas and tools Knowledge of other languages Purpose-driven work capability Autonomy and decision-making ability Working Hours: 9 AM \- 6 PM Rua Augusta, Lisbon Type of Position: Full-time Work Location: On-site
