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R. Prof. Mark Athias A3, 1600-635 Lisboa, 1600, Portugal
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Summary: A role involving serving meal courses and alcoholic beverages to guests, recording transactions in the MICROS system, maintaining cleanliness of work areas, performing closing duties, and processing invoices. Highlights: 1. Anticipate and address guests' service needs 2. Build positive workplace relationships and support the achievement of shared goals 3. A diverse workplace rich in cultures, talents, and experiences **Additional Information** **Job Number**26069612 **Job Category**Food and Beverage \& Culinary **Location**Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Serve meal courses and alcoholic beverages to guests. Set tables according to event type and service standards. Answer guest questions regarding menu selections. Communicate with the kitchen regarding menu-related inquiries, wait times, re-preparation requests, and product inventory. Relay guests' additional dietary requirements, allergies, dietary restrictions, and special requests to the kitchen. Record transactions in the MICROS system at the time of order. Confirm guest satisfaction with each meal course and beverage. Maintain cleanliness of work areas, tableware, and glassware throughout the day. Complete closing duties, including restocking items and turning off lights. Present guests with accurate physical invoices and process payments. Comply with all company and safety/security policies and procedures; report accidents, injuries, and unsafe working conditions to management; and complete safety training and certification. Maintain a clean and professional uniform and personal appearance; safeguard confidential information; and protect company assets. Welcome and recognize all guests in accordance with company standards; anticipate and address guests' service needs; assist guests with disabilities; and sincerely thank guests. Communicate clearly and professionally with others. Build positive workplace relationships and support the team in achieving common goals; listen attentively and respond appropriately to other employees' concerns. Ensure adherence to quality expectations and standards. Read and visually verify information in various formats, including small print. Stand, sit, or walk for extended periods. Lift, carry, and move objects weighing up to 25 pounds (approximately 11 kg) without assistance, and move objects exceeding 50 pounds (approximately 23 kg) with assistance. Use fine motor skills and hand-eye coordination to grasp, twist, and manipulate objects of varying sizes and weights. Navigate uneven, sloped, or slippery surfaces; ascend and descend stairs and ramps. Reach, bend, twist, pull, and squat above and below knee level. Perform other reasonable duties as directed by supervisors. Desired Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least one year of related work experience. Supervisory Experience: None. Licenses or Certifications: None *Marriott International is an equal opportunity employer committed to welcoming and providing opportunities to all individuals. We actively foster an environment where every associate’s background is valued and respected. Our greatest strength lies in the rich fusion of diverse cultures, talents, and experiences among our associates. We are committed to eliminating discrimination on any basis, including disability, veteran status, or any other basis protected by applicable law.* Marriott Hotels strive to maintain the comfort of approachable spaces worldwide and drive innovation at every opportunity to elevate hospitality. Joining Marriott Hotels means committing to uphold the promise of “Always the Best in Hospitality” as a Host. Will you look ahead, deliver warm and thoughtful service, honor our enduring company spirit, and help evolve it? Explore career opportunities at Marriott Hotels — globally recognized as the epitome of hospitality. By joining Marriott Hotels, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become the best version of yourself.** JW Marriott is one of Marriott International’s luxury brands, operating more than 100 beautiful hotels and resorts in major cities and distinctive resort destinations around the world. At JW Marriott, associates are placed first — because associate happiness leads to guest happiness. JW Marriott associates are confident, innovative, sincere, intuitive, and embody the spirit of J. Willard Marriott, the brand’s founder. At JW Marriott, you can become part of a community, experience genuine camaraderie with diverse colleagues, and enjoy a work experience unlike any other. JW Marriott offers training, development, and recognition opportunities within a luxurious environment focused on holistic well-being — a place where you can pursue your passion. We believe that delivering exceptional guest experiences begins with caring for our associates — that’s the JW Treatment™. By joining JW Marriott, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become the best version of yourself.**

Source:  indeed View original post
João Santos
Indeed · HR

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