Customer Support Assistant - Banking | REF:115100

Description

Job Summary: We are recruiting a Customer Support Assistant to join the Contact Center Team, focused on customer service and back-office processing. Key Highlights: 1. Career progression opportunity and job stability 2. Paid training in the banking sector 3. Customer service orientation and desire to help **Manpower** is recruiting a *Customer Support Assistant* to join the Contact Center Team of Portugal's largest bank. **What will be your challenge?** * Customer service to clarify information/questions — via phone and email; * Execution of transactions requested by customers; * Back-office processing; **What are we looking for?** * Secondary education or Bachelor's degree; * Customer service orientation and desire to help; * Immediate availability; * Strong communication skills and empathy; **What do we offer?** * Paid banking-sector training; * Employment contract; * Base salary + Meal allowance (net); * Productivity bonuses; * Night-shift premiums; * Holiday allowance + Christmas allowance; * Career progression opportunity and job stability; **Work Location:** Torres de Lisboa — Laranjeiras / Lisbon **Working Hours:** * Available shifts between 8 a.m. and midnight, with 2 rotating days off. Night shifts performed remotely. If you wish to grow in the banking sector, enjoy interacting with customers, and seek a new professional experience, send us your application! Employment Type: Full-time Salary: €990.00 — €1,100.00 per month Benefits: * Meal card/ticket Work Location: On-site