Patient Management (M/F)

Description

Job Summary: The Patient Manager will accompany the patient throughout their treatment from day one, ensuring continuous support and satisfaction. Key Highlights: 1. Comprehensive patient care throughout the entire treatment process. 2. Focus on patient well-being and satisfaction. 3. Initial and ongoing training with career progression. We are expanding our Patient Management team at our clinic. Reporting to the Clinic Coordination, the Patient Manager will be responsible for accompanying the patient throughout their treatment from day one, ensuring: * Patient support throughout the initial consultation and medical evaluation process; * Formalization, with the patient, of a Comprehensive Treatment Plan based on their individual needs and medical diagnosis; * Patient satisfaction and motivation throughout their treatment; * Other tasks necessary for the smooth operation of the clinic. The candidate must meet monthly targets while adhering to established protocols, policies, and procedures—and above all, prioritize the well-being of those who seek our services and place their trust in us. **Working Hours:** Full-time, rotating shifts Monday through Saturday, between 08:30–20:30. **We Offer:** Competitive compensation within the sector, initial and ongoing training, and opportunities for career advancement. **Preferred Experience:** * Minimum education level: 12th grade; * Experience in similar or customer-facing commercial roles; * Proficiency in computer applications; * English fluency (preferred). Working in healthcare begins with a genuine desire to care—thus, we seek professionals who: * Are oriented toward patient well-being and enjoy public-facing service; * Are recognized for their friendliness, communication skills, negotiation abilities, and solution-oriented approach; * Are motivated by teamwork; * Are dynamic, organized, and capable of handling multiple tasks simultaneously; * Are determined, goal-oriented, and value professional growth. Does our Mission inspire you? If you value our Mission, join us and grow with us! Explore our opportunities on the OralMED Saúde Group website, Recruitment section, or click the job posting link. **Location:** District: Porto, Municipality: Porto