Server-Lounge

Description

Summary: Responsible for serving food and alcoholic beverages, setting tables, answering menu-related questions, coordinating with the kitchen, ensuring guest satisfaction, and maintaining cleanliness of the work area. Highlights: 1. Provide exceptional service to guests and fulfill their expectations 2. Collaborate with the team to support the achievement of shared goals 3. Work in an environment that empowers you to become your best self **Additional Information** **Job Number**26062796 **Job Category**Food and Beverage \& Culinary **Location**Lisbon Marriott Hotel, Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Part Time **Located Remotely?**N **Position Type** Non\-Management Serve food courses and alcoholic beverages to guests. Set tables according to the type of event and service standards. Answer questions regarding menu selections. Communicate with the kitchen regarding menu inquiries, wait times, re-preparation orders, and product inventory. Relay guest special requests, allergies, dietary restrictions, and additional meal requirements to the kitchen. Record transactions in the MICROS system at the time of ordering. Confirm guest satisfaction for each food course and beverage served. Maintain cleanliness of the work area, tableware, glassware, and other items throughout the day. Complete closing duties, including restocking items and turning off lights. Present accurate, professional invoices to guests and process payments. Comply with all company and safety/security policies and procedures; report accidents, injuries, and unsafe working conditions to management; and complete safety training and certification. Maintain a clean, professional appearance in uniform and personal grooming; safeguard confidential information; and protect company assets. Welcome and recognize all guests according to company standards; anticipate and address guest service needs; assist guests with disabilities; and sincerely thank guests. Communicate clearly and professionally with others. Build positive workplace relationships; support the team in achieving common goals; and actively listen to and respond appropriately to concerns raised by fellow employees. Ensure adherence to quality expectations and standards. Read and visually verify information presented in various formats, including small print. Stand, sit, or walk for extended periods. Move, lift, and carry objects weighing up to 25 pounds (approximately 11 kg) without assistance, and move objects exceeding 50 pounds (approximately 23 kg) with assistance. Use fine motor skills and hand-eye coordination to grasp, twist, and manipulate objects of varying sizes and weights. Navigate uneven, sloped, or slippery surfaces, and ascend/descend stairs and ramps. Reach, bend, twist, pull, and squat above and below knee level. Perform other reasonable duties as directed by supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: Minimum of 1 year of related work experience. Supervisory Experience: None. Licenses or Certifications: None *Marriott International is committed to being an equal opportunity employer, welcoming and providing opportunities to all individuals. We actively foster an inclusive environment where every associate’s background is valued and respected. Our greatest strength lies in the rich blend of cultures, talents, and experiences our associates bring. We are committed to eliminating discrimination on any basis, including disability, veteran status, or any other basis protected by applicable law.* Marriott Hotels strives to maintain the comfort of approachable spaces worldwide, drive innovation at every opportunity, and elevate hospitality. Joining Marriott Hotels means committing to uphold the promise of “Always Host with Care” as a Host. Will you help us deliver forward-looking, heartfelt, warm service—honoring and advancing our enduring company spirit? Explore career opportunities at Marriott Hotels, recognized globally as a symbol of hospitality excellence. By joining Marriott Hotels, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become your best self.** JW Marriott is one of Marriott International’s luxury brands, with more than 100 beautiful hotels and resorts located in major cities and distinctive resort destinations around the world. At JW Marriott, associates are our top priority—because associate happiness leads directly to guest happiness. JW Marriott associates are confident, innovative, sincere, intuitive, and embody the legacy of J. Willard Marriott, the brand’s founder. At JW Marriott, you can become part of a community, experience genuine camaraderie among diverse colleagues, and enjoy a work experience unlike any other. JW Marriott offers training, development, and recognition opportunities within a luxurious environment focused on holistic well-being—where you can pursue your passion. We believe that caring for our associates is essential to delivering exceptional guest experiences—that is JW Treatment™. By joining JW Marriott, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become your best self.**