Front Office Manager

Description

Job Summary: We are seeking a Front Office Manager to lead and inspire the team, coordinate daily operations, ensure excellence in guest experience, and elevate hospitality as an art. Key Highlights: 1. Lead and inspire the team with empathy and passion. 2. Build genuine connections with each guest through authenticity. 3. Ensure excellence in every detail of the guest experience. **We seek a Front Office Manager with the heart of a host and the soul of a maestro** In our group, we believe every arrival is an opportunity to create magic. We seek someone who sees the front desk not merely as a counter, but as the stage where a memorable experience begins. **Key Responsibilities:** * **Lead and inspire the front office team** with empathy, presence, and passion. * **Welcome guests authentically**, building genuine connections with each one. * **Coordinate daily operations**: check-ins, check-outs, reservations, billing, special requests, and interdepartmental communication. * **Handle delicate situations** calmly and elegantly, transforming unexpected events into opportunities. * **Ensure every detail of the guest experience** — from the first word to the farewell — reflects excellence and the values of the property. * **Monitor performance, reports, and procedures**, maintaining consistently high standards. **What We Look for in You:** * Proven experience in front office or premium hospitality. * Fluency in Portuguese and English (additional languages are welcome). * Positive leadership style, coaching-oriented rather than control-oriented. * Service mindset, attention to detail, and passion for creating unforgettable moments. **What We Offer You:** * An environment where hospitality is treated as art and culture. * Ongoing training and opportunities to grow with us. * A team that values authenticity, creativity, and human warmth. **If you see the front desk as the heart of the guest experience, we want to meet you.** Send your CV to qpb.cml.rh@algarveresorts.net Employment Type: Temporary or Fixed-Term Contract Compensation: €1,500.00 per month Benefits: * Meal card/voucher Working Hours: * 8-hour shift Additional Compensation: * Annual bonus * Thirteenth salary * Christmas allowance Experience: * Front Office: 3 years (Mandatory) Application Deadline: 07/31/2025