Front Office Manager (M/F) - Faro

Description

Job Summary: 3HB Hotels is seeking a Front Office Manager (M/F) to coordinate and manage the team, ensure service excellence, and foster guest loyalty at its 5-star property in Faro. Key Highlights: 1. Join a solid and expanding hotel group 2. Personal and professional development 3. Proper onboarding and training for performing job duties 3HB Hotels is seeking a **Front Office Manager (M/F)** to join its 5-star property in Faro. **About Us:** 3HB Hotels brand was launched in 2017, though our story began much earlier. We are a family-owned group experiencing expansion and growth. Our portfolio currently comprises 6 hotels, distributed across Albufeira and Faro. We plan to open two additional properties shortly—in Lisbon and Faro. We seek to strengthen our teams with key individuals who contribute daily to our mission of delivering excellence, quality, and comfort to our guests—through an honest, creative, and informal brand. **Main Responsibilities:** * Coordinate and manage the team, ensuring compliance with established standards; * Ensure service delivery across all points of sale; * Coordinate customer orders and kitchen requests; * Foster guest loyalty by consistently anticipating and exceeding guest needs and expectations; * Promote and sell hotel services. **Profile and Requirements:** * Proven professional experience in the field (minimum 3 years); * Professional qualification in Restaurant Management; * Proficiency in English (mandatory requirement); knowledge of additional languages is valued; * User-level computer skills; * Excellent communication and interpersonal skills; * Strong planning, organizational, disciplinary, and proactive abilities; * Leadership mindset, with proven team management and coordination capabilities; * Results-oriented, focused on effectiveness and service excellence; * Availability and flexibility for rotating and shift-based schedules. **We Offer:** * Integration into a solid and expanding hotel group; * Competitive remuneration commensurate with the role and demonstrated experience; * Personal and professional development; * Proper onboarding and training for performing job duties. **Join the 3HB team and make a difference!** **Apply through one of the following channels:** * Website: https://3hb.com/cv/chefe\-de\-sala\-m\-f\-faro/ * Email: cv@3hb.com Employment Type: Full-time, Temporary or Fixed-term Contract