IT Technician

Description

Job Summary: We are looking for a motivated IT Technician to provide support, maintenance, and troubleshooting in dynamic environments, with a focus on the restaurant and hospitality sectors. Key Highlights: 1. Join a solid and growing company 2. Excellent working environment 3. Interaction with customers and technology We are recruiting an IT Technician (M/F) Location: Oeiras, Portugal Immediate start \| Full-time We seek a motivated IT Technician with a problem-solving mindset to join a solid and growing company. If you enjoy technology, customer interaction, and dynamic environments, this opportunity may be for you. The company operates primarily in the restaurant and hospitality sectors; therefore, prior experience in such environments is valued, particularly with software and systems used in these fields. Main Responsibilities * Provide support, maintenance, and repair of computer equipment, networks, and servers * Support and maintenance of billing and management software * Incident management, analysis, and resolution of IT issues * Implementation and maintenance of security and backup systems * Telephone support and direct customer interaction * On-site technical interventions at client locations, whenever necessary Required Profile * Minimum of 12th grade education * Professional training in IT or related field (preferred) * Solid knowledge of networks, TCP/IP, and databases * Experience installing and configuring computers and peripherals * Experience with operating systems and Microsoft Office * Analytical and problem-solving skills * Strong communication skills and customer orientation * Dynamism, autonomy, and high sense of responsibility * English language proficiency (preferred) * Valid driver's license and willingness to travel using the company vehicle * Availability to perform preventive maintenance * Residence in the Cascais area or nearby (preferred) Preferred Qualifications * Experience with at least one of the following software: WinREST FrontOffice, Wintouch Desktop, or ZoneSoft * Experience with SQL Server * Experience with Crystal Reports (valued) * Knowledge of Sage system (advantageous) We Offer * Integration into an established and growing company * Excellent working environment * Salary commensurate with role and experience Applications: elenapavlichenko@hyouman.pt Work Location: On-site