Customer Support Assistant - Banking | REF:114839

Description

Job Summary: ManpowerGroup Portugal is seeking a Customer Support Assistant for a bank's contact center, focusing on customer service, transactions, and back-office tasks. Key Highlights: 1. Customer service and back-office processing 2. Opportunity for career progression and job stability 3. Paid banking training The **ManpowerGroup Portugal** is recruiting a *Customer Support Assistant* to join the Contact Center team of Portugal's largest bank. **What will be your challenge?** * Customer service to clarify information/questions — both by phone and email; * Execution of transactions requested by customers; * Back-office processing; **What are we looking for?** * Secondary education or bachelor's degree; * Passion for customer service and helping others; * Immediate availability; * Strong communication skills and empathy; **What do we offer?** * Paid banking training; * Employment contract; * Base salary + Meal allowance (net); * Productivity bonuses; * Night shift compensation; * Holiday allowance + Christmas allowance; * Opportunity for career progression and job stability; **Work Location:** Torres de Lisboa — Laranjeiras / Lisbon **Working Hours:** * Shifts available between 8 a.m. and midnight, with two rotating but consecutive days off. Night shifts performed remotely. * Weekends and public holidays worked are performed remotely. If you wish to grow in the banking sector, enjoy interacting with customers, and seek a new professional experience, send us your application! Employment Type: Full-time Compensation: €870.00 — €1,000.00 per month Benefits: * Meal card/ticket