Description
Job Summary:
We are seeking an After-Sales Manager to oversee business operations, monitor key performance indicators, develop after-sales marketing campaigns, and ensure team organization.
Key Highlights:
1. Dynamic and young team within the largest Portuguese automotive group
2. Continuous training and career progression opportunities
3. Autonomy and adaptability
Welcome to the **Caetano** universe. We are the organization comprising Salvador Caetano companies dedicated to automotive distribution and repair, with a **strong presence in Portugal and Spain**. We represent **21 automotive brands**, operating over 100 sales and service points — yet we are far more than numbers: **we create mobility experiences that improve people’s lives.**
With specialized teams supporting each customer at every stage — **from vehicle selection to after-sales service** — we guarantee a simple and confident experience. **We are always on the move, seeking talents who wish to grow with us, learn quickly, and create solutions with real impact.**
**What It Means to Be an After-Sales Manager:**
* Monitor business operations and track operational KPIs
* Collaborate in developing after-sales marketing campaigns
* Be responsible for tracking after-sales business KPIs
* Ensure smooth functioning and organization of teams under your responsibility
* Promote customer loyalty and satisfaction
* Demonstrate interest and curiosity in learning business-support IT tools
* Be organized and possess strong analytical skills
* Handle pressure effectively and manage time efficiently
* Be agile and flexible, adapting easily to new contexts
**What We Offer:**
* One additional vacation day
* Health insurance
* Subsidies supporting personal and family life projects
* Discounts on vehicles represented by Salvador Caetano
* Benefits when purchasing products/services across various sectors (leisure, technology, wellness, education, etc.)
* Life insurance
* Pension fund
* Continuous training and development
* Career progression opportunities within the Group, with strong national and international representation
* Integration into a dynamic, youthful team within the largest Portuguese automotive group
**What We Value:**
* Experience as an After-Sales Manager in the automotive sector
* Strong command of English
* Proficiency in IT systems, particularly: Power BI, MS Office, LinkedIn, Social Media, HTML, Google Analytics, Java, and Cognos
* Proactivity, autonomy, and adaptability
* Strong time and stress management, teamwork, and critical thinking
**At Salvador Caetano, we help people move.**
At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and drives business evolution. Here, we encourage differences and embrace inclusion. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.