Job Summary: We are recruiting a Customer Support Assistant for the Insurance Sector to handle telephone support, policy management, digital assistance, cross-selling, and email/SMS handling. Key Highlights: 1. Comprehensive and paid training for the role 2. Join an inclusive and growing company 3. A stimulating career with personal and professional growth We are recruiting: Customer Support Assistant for the Insurance Sector. **Responsibilities:** * Telephone support for managing contracted insurance policies; * Assistance with accessing and navigating various digital platforms; * Cross-selling; * Handling emails and SMS; * Performing other supporting tasks related to the role. **Requirements:** * Minimum educational qualification: 12th grade; * Contact center background (preferred); * Proficiency in computer use; * Excellent communication skills; * Ability to handle stress and multitask; * Adaptability; * Space and tools for remote work; **Offer:** * Comprehensive and paid training program for the role, with an associated compensation package; * Employment contract; * Opportunity to join an inclusive and rapidly growing company; * A stimulating career with room for personal and professional growth. **Working Hours:** * Full-time, Monday to Friday; * Availability between 09:00 and 20:00 (8 hours per day | 40 hours per week). **Location:** * Nationwide (remote work).
João Santos
Indeed · HR
João Santos
Indeed · HR
