Description
Job Summary:
We are seeking a motivated IT Technician to provide support, maintenance, and troubleshooting for hardware, networks, and software, with direct customer contact.
Key Highlights:
1. Integration into an established and growing company
2. Excellent working environment
3. Opportunity for those who enjoy technology and customer interaction
**We are recruiting an IT Technician (M/F)**
**Location:** Oeiras, Portugal
**Schedule:** Full-time | Immediate start
We seek a motivated IT Technician with a problem-solving mindset to join a solid and growing company. If you enjoy technology, customer interaction, and dynamic environments, this opportunity may be for you.
The company operates primarily in the restaurant and hospitality sector; therefore, prior experience in such environments — particularly with software and systems used in these areas — is highly valued.
Main Responsibilities
* Hardware, network, and server support, maintenance, and repair;
* Support and maintenance of billing and management software;
* Incident management, analysis, and resolution of IT issues;
* Implementation and maintenance of security and backup systems;
* Telephone support and direct customer contact;
* On-site technical interventions at customer premises, as required.
Required Profile
* Minimum of 12th-grade education;
* Professional training in IT or related field (preferred);
* Solid knowledge of networking, TCP/IP, and databases;
* Experience installing and configuring computers and peripherals;
* Experience with Windows operating systems and Microsoft Office;
* Analytical and problem-solving skills;
* Strong communication skills and customer orientation;
* Dynamism, autonomy, and high sense of responsibility;
* English language proficiency (preferred);
* Valid driver's license and availability for travel using the company vehicle;
* Availability to perform preventive maintenance;
* Residence in the Cascais area or nearby (preferred).
We Value
* Experience with at least one of the following software: WinREST FrontOffice, Wintouch Desktop, or ZoneSoft;
* Experience with SQL Server;
* Knowledge of Crystal Reports (an asset);
* Familiarity with Sage system (a plus).
We Offer
* Integration into an established and growing company;
* Excellent working environment;
* Competitive salary commensurate with role and experience.
Salary: €1,000.00 – €1,300.00 per month
Benefits:
* Meal card/ticket
Work location: On-site