At **The Beautique Hotels**, we recognize the importance of providing high-quality reservation services. We are looking for a **Reservation Agent** for individual and group bookings who is eager to grow and develop—join our team! **Responsibilities:** * Handle reservation requests via phone, e\-mail, and/or online, ensuring efficient and personalized service * Provide detailed information about our hotels, packages, and special offers * Ensure accurate recording and processing of all reservations * Collaborate with other departments to guarantee guest satisfaction * Stay updated on pricing policies, availability, and reservation procedures **Requirements:** * Previous experience in reservation roles within a hotel environment * Excellent customer service and communication skills, both verbal and written * Problem-solving ability * Familiarity with online platforms, reservation systems, and/or hotel management software will be valued * Ability to work independently as well as in a team * Fluency in Portuguese and English (additional language skills are an advantage) * Availability to work rotating shifts, including weekends and holidays If you are proactive and would like to join The Beautique Hotels team, please send your resume to rh@thebeautiquehotels.com Type of position: Full Time, Full-time Salary: €1,000.00 per month Selection question(s): * Do you have authorization to reside and work in Portugal? Experience: * Hotel Reservations: 1 year (Preferred) Language: * Portuguese (Required) * English (Required)