Backoffice Assistant(s)

Description

Job Summary: OENEO Energy is seeking dynamic and proactive Backoffice Assistants to join a growing team handling contracts, incidents, and customer support. Key Highlights: 1. Integration into a prestigious and growing company 2. New team with an excellent working environment 3. Opportunity for initial and continuous training **Backoffice Assistant(s)** **OENEO Energy is an expanding electricity supplier, with a new, dynamic, and growing team. We offer intelligent and sustainable energy solutions tailored to the needs of our business and residential customers.** We are looking for dynamic, proactive, responsible individuals with initiative, a willingness to learn, and no fear of taking risks. Requirements: * Minimum 12th grade education * Basic or intermediate level of English language proficiency (preferred) * Experience handling BackOffice operations in the Energy & Utilities sector * Minimum 2 years of experience in BackOffice or similar roles * Customer support experience * Good organizational and time management skills * Strong communication skills (oral and written) * Organizational ability and sense of responsibility * Proactivity and attention to detail * Proficiency in MS Office tools (Excel, PPT, Word) * Teamwork orientation Responsibilities: * Receiving and verifying contracts and documentation * Analyzing and handling incidents * Processing Switching / ATR * Customer service and support (via telephone), email management * Performing other administrative tasks compatible with the requirements of the role. We Offer: * Excellent opportunity to integrate into a prestigious and growing company in the Energy & Utilities sector * Integration into a new team with an excellent working environment * Initial and continuous training * Participation in conferences, trade fairs, and events * Direct employment contract with the company * Remuneration: base salary + Christmas allowance + meal allowance * Work location: Odivelas (accessible by public transport) * Working hours: 9:00 AM to 6:00 PM (Monday to Friday) If your profile matches the required qualifications, please send your CV to: **marketing@oeneo\-energy.com** Workplace: On-site