Backoffice Assistant

Description

Job Summary: We are looking for a Backoffice Collections Technician to manage accounts receivable, monitor payment plans, and provide administrative support in debt-related processes within a growing company. Key Highlights: 1. Be part of a disruptive and highly motivating project 2. Join a growing telecommunications company 3. Opportunity to build a success story in Portugal We are DIGI Portugal, a new telecommunications company in the Portuguese market, part of the DIGI Group with over 30 years of history and presence in several European countries (Romania, Spain, Italy, etc). We seek talents who wish to build a success story in Portugal together with us. In line with this growth strategy, we aim to hire a **Backoffice Collections Technician**: **Main Responsibilities** * Telephone collections; * Management and follow-up of accounts receivable and overdue customers; * Monitoring of payment plans and agreements with customers; * Updating and maintaining information in internal systems; * Administrative support in debt-related processes; **Qualifications & Professional Experience** * Completed secondary education (minimum requirement); * Basic knowledge of administrative processes; * Experience in administrative or collections roles (preferred); * Experience in managing accounts receivable and monitoring defaulting customers; * Experience in telephone communication; **Cross-functional Skills** * Communication, argumentation, and negotiation skills; * Analytical ability, organization, and priority management; * Strong customer orientation, results orientation, and commitment to deadlines; * Attention to detail and accuracy in task execution; * Good written communication and interpersonal skills; **Leadership Skills** * Proactivity and autonomy; * Ability to work in a team and collaborate across different departments; **Personal Skills** * Results orientation and commitment to deadlines; **Technical Skills** * Collections processes and accounts receivable management; **Technological Proficiency** * Proficiency in end-user IT tools: Word; PowerPoint; Access; with special emphasis on Excel **Languages** * English and Spanish Be part of a disruptive and highly motivating project!!! If this role aligns with your career plan and you wish to be part of the success story we are building, please apply. Kindly send your CV to **recrutamento@digi.pt**, and we will respond within a maximum of two weeks if you are selected. ***DIGI Portugal operates ethically and does not discriminate based on ancestry, age, gender, sexual orientation, gender identity, marital status, family situation, economic status, education level, social origin or condition, genetic heritage, reduced working capacity, disability, chronic illness, nationality, ethnic origin or race, territory of origin, language, religion, political or ideological beliefs, or trade union affiliation; therefore, all applications will be evaluated objectively based on behavioral and technical criteria solely to identify the most suitable profile.*** Work Location: On-site