Receptionist - PT

Description

Job Summary: We are looking for a Receptionist passionate about customer service and sales to guarantee a premium experience for customers, managing reservations and offering additional products. Key Highlights: 1. Inclusive and collaborative environment where team achievements are celebrated. 2. Opportunity to grow within a team that promotes diversity and inclusion. 3. Making a difference by ensuring a special travel experience for the customer. Is your customer service premium, and do you have a natural talent for sales? Would you feel motivated seeing your work rewarded with commissions for your outstanding results? Are you passionate about helping people from different cultures and practicing languages? You will work alongside passionate colleagues in an inclusive and collaborative environment where celebrating team achievements is part of our DNA. We are waiting for you! At ABG, we would love to welcome your talent to our counter team located at Lisbon Airport. Your start date will be immediate, and the contract will be for 6 months, with possibility of renewal. Your schedule will be 20 hours per week, distributed across rotating shifts from Monday to Sunday, with consecutive days off. * Opening hours: Monday to Sunday, from 6:00 AM to 12:00 AM. **What will your day-to-day look like?** As a Receptionist, you will be essential in ensuring every customer enjoys a worry-free experience. With your attention and dedication, you will have the opportunity to make a difference, ensuring each stage of their journey is special. * You will assist in managing customer reservations, advising them and offering additional products and protection options to enhance their travel experience. Additionally, you will promote services that make everything easier and faster, such as Self-Service Kiosks, Exclusive Loyalty Programs, Quick Pass, and Avis Drive. * You will have operational responsibilities in the parking lot, managing vehicle returns and inspections, and informing customers upon contract termination. **What can you gain?** Joining a winning team that promotes diversity and inclusion, where you can continue growing daily. * Base salary €6\.440/ gross annual \+ commissions \+ €110/month transportation allowance \+ €22\.5/month meal allowance \+ health insurance. Moreover, during the training period, you will receive a guaranteed minimum commission amount to facilitate your adaptation. Your effort defines your success! * Schedule: 20 hours per week. Rotating shifts / shift work. Mandatory availability to work weekends. * Work location: Lisbon Airport. **What do you need to succeed in your new role?** * Category B driver's license and passion for automobiles. * Sales-oriented commercial attitude and enthusiasm for overcoming commercial challenges. * Availability to work rotating shifts and weekends. * Fluency in English, essential for delivering a premium customer experience, supporting them at every stage—from reservation to contract termination. * Living and embodying ABG’s values daily: \#Customer\-Led \#Responsibility \#Inclusion \#Integrity \#Innovation. Avis Budget Group is an equal opportunity employer. All qualified candidates are considered for employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability, and no candidate is discriminated against on the basis of disability. Lisboa Lisbon Portugal