Store Manager / Operations Lead

Description

Job Summary: We are seeking a Store Manager / Operations Lead to join, organize, and lead a premium sushi grab & go project in Lisbon, with a focus on daily operations management, customer service, and brand growth. Key Highlights: 1. Integration into a new and differentiated premium sushi grab & go concept 2. Central responsibility role in the launch and growth of the project 3. Real opportunity for career advancement with the brand's expansion We are recruiting a Store Manager / Operations Lead to join the project from its inception and assume a central role in the store’s opening, organization, and growth. This is a role for someone with experience in store management, customer service, and daily operations, as well as a hands-on attitude to be present on the floor, support the counter, and ensure smooth operations. Key Responsibilities: Daily store and operations management; Customer service at the counter whenever necessary; Team coordination and shift scheduling; Stock control, ordering, and product restocking; Front-of-store organization and support for daily product preparation for sale; Ensuring compliance with quality, hygiene, and service procedures; Maintaining store presentation, cleanliness, tidiness, and brand image; Supporting the training and onboarding of new staff; Identifying operational improvements; Direct reporting to senior management. Ideal Candidate Profile: Previous experience in store management, foodservice, cafés, take-away, grocery retail, or similar operations; Leadership and people management skills; Strong sense of responsibility, organizational ability, and punctuality; Professional appearance and excellent customer service skills; Practical, autonomous, and problem-solving oriented mindset; Ability to follow and implement procedures effectively; Capacity to work efficiently, meticulously, and consistently; Flexibility in working hours; Enthusiasm to grow with a new and expanding project. Preferred Qualifications: Experience in store openings or launching new projects; Knowledge of stock management and operational control; Experience with modern foodservice brands, grab & go, take-away, or food retail; Ability to lead by example and maintain a motivated and organized team. What We Offer: Integration into a new and differentiated concept; A position of responsibility from the start of the project; Real opportunity for career advancement with the brand's expansion; An organized, demanding, and professional work environment; Initial training and close mentoring; Opportunity to join a brand with ambitious growth plans in Lisbon. Location: Campo de Ourique, Lisbon Position: Store Manager / Operations Lead Operation Type: Premium sushi grab & go / take-away