Server

Description

Summary: A position responsible for serving meal courses and alcoholic beverages to guests while maintaining high-quality service and cleanliness to ensure guest satisfaction. Highlights: 1. Provide meals and beverages to guests and accommodate special requests. 2. Emphasize teamwork and achieve common goals while building positive workplace relationships. 3. A supportive environment where you can become your best self as a member of the Marriott brand. **Additional Information** **Job Number**26055954 **Job Category**Food and Beverage \& Culinary **Location**Lisbon Marriott Hotel, Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Serve meal courses and alcoholic beverages to guests. Set tables according to event type and service standards. Answer guest questions regarding menu selections. Communicate with the kitchen regarding menu-related inquiries, wait times, re-preparation orders, and product inventory. Relay guest dietary requirements, allergies, restrictions, and special requests to the kitchen. Record transactions in the MICROS system at time of order. Confirm guest satisfaction with each meal course and beverage. Maintain cleanliness of work areas, dishware, glassware, etc., throughout the day. Complete closing duties including restocking items and turning off lights. Present accurate and professional bills to guests and process payments. Comply with all company and safety/security policies and procedures; report accidents, injuries, and unsafe working conditions to management; and complete safety training and certification. Maintain a clean and professional uniform and personal appearance; safeguard confidential information; and protect company assets. Welcome and recognize all guests per company standards; anticipate and address guest service needs; assist guests with disabilities; and sincerely thank guests. Communicate clearly and professionally with others. Build positive workplace relationships and support the team to achieve common goals; listen attentively and respond appropriately to other employees’ concerns. Ensure adherence to quality expectations and standards. Read and visually verify information presented in various formats, including small print. Stand, sit, or walk for extended periods. Move, lift, and carry objects weighing up to 25 pounds (approximately 11 kg) unassisted, and move objects exceeding 50 pounds (approximately 23 kg) with assistance. Use fine motor skills and hand-eye coordination to grasp, twist, and manipulate objects of varying sizes and weights. Navigate inclined, uneven, or slippery surfaces, and ascend/descend stairs and ramps. Reach, bend, twist, pull, and squat above and below knee level. Perform other reasonable duties as directed by supervisors. Desired Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least one year of related work experience. Supervisory Experience: None. Licenses or Certifications: None *Marriott International is an equal opportunity employer committed to welcoming and providing opportunities to all individuals. We actively foster an inclusive environment where each associate’s background is valued and respected. Our greatest strength lies in the rich fusion of diverse cultures, talents, and experiences among our associates. We are committed to eliminating discrimination on any basis, including disability, veteran status, or any other basis protected by applicable law.* Marriott Hotels strive to maintain the comfort of approachable spaces worldwide, drive innovation at every opportunity, and elevate hospitality. As a member of Marriott Hotels, you will be expected to uphold the promise of “Always Host with Care” as a host. Will you join us in delivering forward-thinking, heartfelt, warm service — preserving and advancing our enduring company spirit? Explore career opportunities with Marriott Hotels, globally recognized as the epitome of hospitality. Joining Marriott Hotels means becoming part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become your best self.** JW Marriott is one of Marriott International’s luxury brands, with over 100 beautiful hotels/resorts located in major cities and distinctive resort destinations worldwide. At JW Marriott, associates come first — because associate happiness leads to guest happiness. JW Marriott associates are confident, innovative, sincere, and intuitive — embodying the spirit of J. Willard Marriott, the brand’s namesake founder. At JW Marriott, you can become part of a community, experience genuine camaraderie with diverse colleagues, and enjoy a work experience unlike any other. JW Marriott offers training, development, and recognition opportunities within a luxurious environment focused on holistic well-being — a place where you can pursue your passion. We believe that caring for our associates is essential to delivering exceptional guest experiences — that’s the JW Treatment™. Joining JW Marriott means becoming part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become your best self.**