Job Summary: We are seeking an intern interested in launching their career in technical support, providing first-line support to internal users and managing incidents. Key Highlights: 1. First-line support for internal users 2. Incident and request management and resolution 3. Supporting user, device, and access management Make this the place where you grow. As global leaders in business and technology innovation, we partner with top organizations worldwide to deliver solutions with real impact. With \+190\.000 professionals across \+70 countries, we combine deep expertise with a culture that values learning, curiosity, and collaboration. We lead transformation and deliver secure, innovative, industry-specific solutions that empower businesses to move forward. Our people drive everything we achieve; they think boldly to ensure results and make sure every voice is heard. To strengthen our IT / End-User Support team, we are seeking an intern interested in launching their career in technical support. Your Role * Provide first-line support to internal users; * Manage and resolve incidents and requests using ticketing tools; * Support user, device, and access management; * Ensure solution-oriented, user-experience-focused service delivery. This role describes your starting point at NTT DATA. We believe in long-term relationships and support your growth. As your skills and ambitions evolve, we will work with you to identify future opportunities, projects, and career paths within our organization. Your Profile * Secondary education (vocational course in Information Technology); * Basic knowledge of operating systems and the Windows environment; * Interest in technology and end-user support; * Strong communication skills and enthusiasm for interacting with users; * Team spirit, sense of responsibility, and eagerness to learn. Why Choose NTT DATA? A collaborative and supportive culture We foster an environment where curiosity, innovation, engagement, and teamwork are celebrated. Our people-first philosophy is one reason we continue to be globally recognized. Career development & continuous learning Access a structured training path, continuous learning resources, annual performance reviews, and a dedicated mentoring program — all designed to help you grow professionally and tackle new challenges. Work-life balance As a company, we adopt the BeFlex approach, offering our people the flexibility they need to manage their workday according to their personal needs. ✨ Global Top Employer We are proudly certified as a Global Top Employer — recognition of our commitment to being a place where people can grow and thrive. Health and well-being first Your well-being matters. Employees have access to certified psychologists and online workshops on mental health. Diversity, Equity & Inclusion We are committed to creating a workplace where everyone can thrive, regardless of gender, nationality, sexual orientation, disability, age, or life journey. Inclusion is part of who we are and how we work. \#WeAreAllUnique \#YouMakeUsUnique Do you identify with this challenge? Apply now or share it with a friend.
João Santos
Indeed · HR
João Santos
Indeed · HR
