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Summary: This role involves managing collection calls, cash allocation, and resolving customer disputes while acting as a Subject Matter Specialist for AR processes. Highlights: 1. Lead AI-powered transformation and drive innovation 2. Accelerate your career with mentorship and learning opportunities 3. Join a values-driven culture with bold thinkers and problem-solvers Sr. Associate \- F\&A \- I2C**Ready to turn bold ideas into real\-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry\-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large\-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast\-moving, innovation\-driven environment, love building and deploying cutting\-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. **Job Description \-** Responsibilities: \- Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. \- Understanding of all aspects of Cash allocation in accordance with customer remittances including deep validation experience and report out to business. \- Cash Application Allocating payments in accordance with customer remittances. \- Collaborating closely between all entities of AR (different entities) and keep track of all aged receivables including current ageing buckets. \- Act as Subject Matter Specialist for the AR processes, complete know\-how and understanding of the AR value chain. \- Experience of working with a real estate client will be a preference. \- Create and update the Standard Operations Procedure and other updates received from time to time. \- Should be able to deal with clients for any query or information. \- Identify and resolve unidentified cash and manage end to end process of Cash applications. \- Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. \- Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. \- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund**Qualifications \-** Bachelors \- Accounting, Bachelors \- Commerce, Bachelors \- Economics, Bachelors \- Finance, Masters \- Finance**Certifications \-** Accounts Payable Certification \- F\-TecF\-Tec, Certified Anti\-Money Laundering Specialist (CAMS) \- Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) \- ACFEACFE, Financial Modelling and Valuation Analyst \- Corporate Finance Institute (CFI)Corporate Finance Institute (CFI), Microsoft Certified: Power BI Data Analyst Associate \- MicrosoftMicrosoft**Required Skills \-** Accounting, Accounts Payable Process, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Cash Application, Collections Analytics, Collections Management, Credit Risk Management, SAP Overview**Language** English, Portuguese, Spanish**Language Proficiency \-** Advanced \- C1**Additional Job Location \-** **Job Type** Regular**Master Skill List \-** F\&A \- I2C**Remote Type \-** Office**Work Shift \-** Standard (Portugal)**Why join Genpact?** * **Lead AI\-powered transformation** – Drive innovation and solve real\-world business challenges that matter * **Make an impact** – Help global enterprises solve business challenges that matter * **Accelerate your career** – Gain hands\-on experience, mentorship, and world\-class learning opportunities to stay ahead * **Work with the best** – Join 140,000\+ bold thinkers and problem\-solvers who push boundaries every day * **Thrive in a values\-driven culture** – Our courage, curiosity, and incisiveness \- built on a foundation of integrity and inclusion \- allow your ideas to fuel progress Come join the 140,000\+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
