Job Summary: We are seeking an outstanding, ambitious, and hospitality-passionate professional to join a central maintenance team at a flagship property. Key Highlights: 1. Central position in the unit's operations 2. Informal yet demanding environment where the team is paramount 3. Customer-focused service Join our team and grow with us. A flagship property in Comporta is seeking a team member to join its team and work rotating shifts. An informal yet demanding environment where the team is paramount, with well-defined procedures and standards. We seek an outstanding, ambitious, and hospitality-passionate professional. 1\. Hierarchical Position \- Reports to the Maintenance Manager and holds a central role across all unit operations. Key responsibilities include daily maintenance task management and overall operational execution, with emphasis on customer service; **2\. Working Hours:** 8 hours per day, 40 hours per week on rotating shifts; **3\. Start Date:** Immediate commencement; **4\. Contract Type:** 12-month contract; **Responsibilities:** Responsible for managing all interactions with customers and shift supervisors, including: Operational \- Verify proper functioning of all equipment; manage material stock levels; ensure the department possesses all necessary materials and equipment for correct task execution; implement preventive maintenance strategy and procedures; perform required repair and maintenance functions within the unit; Capabilities \- Perform duties within a priority framework, efficiently and diligently to resolve all issues as promptly as possible; Strategy \- Communicate critical information regarding task completion, problem resolution, or need for intervention; maintain the preventive maintenance plan and its daily, weekly, and monthly interventions to minimize departmental costs; uphold operational standards and minimize maintenance costs, while maintaining autonomy in resolving simple issues; report any maintenance, stock, or equipment issues; Partners \- Maintain professional and efficient relationships with equipment service providers to ensure prompt fulfillment of our requests and needs; maintain strong collaboration and empathy with the Front Office and Housekeeping departments to ensure efficient and professional handling of guest repairs and requests; Financial \- Assist in budget management, petty cash administration, and accurate expense reporting; Customers \- Act in accordance with guest requests and ensure their execution even in your absence, always providing clear written communication; actively listen to guest complaints and concerns and resolve them professionally, efficiently, and empathetically; Knowledge \- Be familiar with fire safety and emergency plans and respective procedures to ensure guest safety and act when necessary; know the facilities, equipment, and materials used for repair and maintenance or for reporting to responsible partners; Maintain an organized and tidy workspace; Other tasks necessary to deliver service Only applications submitted with a CV including a photo sent to rh.cp@almalusahotels.com will be considered
João Santos
Indeed · HR
João Santos
Indeed · HR
