Infrastructure and Support IT Technician (m/f)

Description

Job Summary: Politejo is seeking an Infrastructure and Support IT Technician with practical experience in networks, servers, and systems, capable of providing direct technical support to end users. Key Highlights: 1. Integration into a multinational and expanding company 2. Investment in professional development and career advancement opportunities 3. Opportunity for an international career At Politejo, our mission is to develop and manufacture solutions that improve living conditions for populations while contributing to environmental preservation. We offer the broadest range of thermoplastic solutions for infrastructure networks. We operate ten factories across five countries \- Portugal, Spain, Brazil, Angola, and Mozambique. With a presence on three continents, we export worldwide and are currently undergoing full international expansion. We are seeking an Infrastructure and Support IT Technician with practical experience in networks, servers, and systems, who is also capable of providing direct technical support to end users. Main Responsibilities: \- Implement and configure network infrastructures (switches, VLANs, firewalls, VPNs); \- Support the installation and replication of AD, DNS, DHCP, and file servers; \- Participate in configuring backup systems, restoration policies, and redundancy; \- Collaborate in applying GPOs, security restrictions, and MFA; \- Support the installation and management of solutions such as GLPI, Snipe\-IT, and Zabbix; \- Contribute to organizing and digitizing technical documentation; \- Create and update network diagrams (physical and logical); \- Perform diagnostics, interventions, and preventive maintenance; \- Provide local and remote technical support to end users (hardware, software, network); \- Register and track requests via the helpdesk platform (GLPI); \- Perform preventive maintenance interventions on PCs and equipment; \- Install and configure equipment (laptops, printers, terminals); \- Ensure continuous technical support across all group units. Job Requirements: \- Higher education degree in Computer Networks and Systems; Computer Engineering; Information Technologies; or related fields; \- Experience with TCP/IP networks, VLANs, firewalls, and basic routing; \- Basic knowledge of SQL database administration (preferably Microsoft SQL Server); \- Knowledge of Windows Server (AD, DNS, GPOs, etc.); \- Practical experience installing/configuring network equipment (Unifi, Mikrotik, Cisco, or equivalents); \- Knowledge of backup and recovery systems; \- Ability to read and create network diagrams; \- Strong communication skills when interacting with users from diverse departments and technical backgrounds, with a focus on efficient and professional problem resolution; \- Ability to communicate effectively and work collaboratively in a team; \- Rigor, organization, and initiative; \- Willingness to travel regularly to group units. What We Offer: \- Integration into a nationally originated, multinational, and rapidly expanding company; \- Investment in professional development, with career advancement opportunities \- fast-track professional progression; \- Opportunity for an international career; \- Compensation commensurate with experience and demonstrated performance. By applying to this job posting, you authorize Politejo to collect and process your personal data. The personal data provided during the application will be processed and stored both automatically and physically, ensuring confidentiality, and will be used exclusively for recruitment-related activities and, if applicable, for human resources management, in compliance with legal and contractual obligations. Politejo would like to respond to all applicants, but this is not always possible. Therefore, if you are not contacted within two weeks after submitting your application, please consider the process closed. Type of position: Full\-time