With 47 years of experience, at **Servinform** we have grown with a clear objective: transforming businesses through innovative technological solutions. Today, we are leaders in developing advanced technologies such as RPA and IDP, offering customized solutions for various sectors. With over 6,000 professionals, our team is the key to our success. If you're looking to become part of a dynamic, highly qualified team with a global vision, join Servinform. **Your talent is what we need to continue innovating!** We are currently recruiting **Part-time assistants working 16 hours per week** to strengthen an **Inbound Customer Support line in the health sector**. **Job description:** * Ensure excellent customer service * Manage phone calls and email responses * Perform administrative procedures **Required qualifications for success in this role:** * Minimum education level of 9th grade * Formal, fluent Portuguese with good vocabulary * Friendly attitude and a smile in your voice * Good ability to listen to customers * Proficient computer skills from a user perspective (MS Office and Internet) **Preferred qualifications (non-eliminatory factors):** * **Experience** in contact centers * Familiarity with the Go Contact platform * Knowledge of English **What we offer:** * Base salary + meal allowance * Schedule: Monday to Tuesday * Employment contract * Rotating 8-hour shifts between 8:00 - 18:00 * Initial and ongoing training * Accessible transportation (metro, bus, and train) * Additional vacation day (Birthday Holiday) * Commercial Discounts Platform (Travel, Leisure, Fashion, Sports, Technology) * **Online Training (November 3rd to November 7th) 09:00 - 18:00** **Location:** Sabugal **Start date:** November 3rd Type of offer: Full Time, Integral/Full-time Pay: €348.00 - €400.00 per month