**Discover the power of a career that changes the game** Are you looking for the future? We are a global leader in technology and services powering tomorrow’s brands. We help well-known brands—those you use every day—to enhance their businesses through technology and integrated solutions across 70+ countries. We’re proud to be consistently recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. If you’re seeking growth and inspiration, as a **Technical Support Specialist (Hybrid) in Portugal**, you’ll join our team of game-changers who power tomorrow’s brands across technology, finance, travel, fashion, healthcare, and more. **Professional and personal development** We’ll provide you with all the training, cutting-edge technologies, and ongoing support you need to succeed. At Concentrix, there is genuine potential for career advancement and personal growth—in fact, nearly 80% of our managers and leaders were promoted internally! That’s why we offer a range of FREE learning and development programs designed to set you on the path to the career you’ve always envisioned. **What you’ll do in this role** As a Technical Support Specialist on our team, you will: * Be the first point of contact for customers who rely on you to quickly resolve their technical issues. * Act as a true partner: empathetic, educational, and solution-oriented. * Play a critical role in ensuring a seamless experience, extending engagement and service quality delivered by our teams. * Contribute to the growth of a French company, a leader in managing and operating EV charging infrastructure and a major player in electric mobility. * Represent a renowned global group recognized for its expertise in electrical equipment distribution. **Your qualifications** Concentrix is the perfect fit for you if: * You have an advanced level of French (written and spoken) and a good level of English (B2). * You have experience in technical roles or customer service. * You’re passionate about renewable energy topics and possess technological skills. * You’re able to understand policies, procedures, and warranties, and are familiar with market geography. * You’re capable of problem-solving and proposing solutions. * You’re capable of problem-solving and delivering solutions. If you feel you don’t meet all the criteria, we still encourage you to apply. We’ll do our best to find the right role for you—whether it’s this one or another. **What’s in it for you** In this role, we offer benefits that support your unique lifestyle: * Full-time employment with permanent contracts (negotiable based on your experience and our client’s needs) * Competitive salary and performance bonus * Hybrid position in Braga, Portugal * Referral bonus opportunities (Refer-a-Friend program) * Comprehensive and paid training on the company and the project you’ll be working on * Career development programs **Discover your best self!** If all this sounds like the ideal next step in your professional journey, we want to get to know you. Apply today and discover why over 440,000+ game-changers worldwide call Concentrix their "employer of choice." **Concentrix is an equal opportunity employer** *We are proud to be one team, one company, globally. We are committed to providing equal employment opportunities to all candidates and to creating a workplace free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications—regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected under applicable national laws.* **Employment eligibility** In accordance with Portuguese legislation, only candidates legally authorized to work in Portugal will be considered for this position. **#FRBRAGA** Job type: Full-time Language: * Native French (Required)